Manu Sebastian Luka
Mississauga
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager (Health Industry)
SRx Health wholesale & Distribution
05.2023 - Current
- Collaborated with other departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chain
- Established performance metrics for measurement, comparison and evaluation of factors affecting supply chain
- Work in conjunction with the QA and other key departments to develop and facilitate cross-functional discussions on potential gap closing options and solutions
- Monitor supply chain teams across multiple sites, including network optimization and multi-site coordination
- Developed and maintained detail inventories of materials and supplies located at the wholesale and all other stores within Canada
- Ensure everyone follows the Good Manufacturing Practices (GMP) and other relevant regulations
- Responsible for preparation a 6-month Supply Plan for the high-cost drugs and fast-moving products for continuous supply through strategic planning
- Responsible for the management of equipment and coordinates the maintenance of equipment with approved vendors on timely basis
- Analyzed current inventories and procedures; suggested improvements to increase efficiency of supply chain and probability for the company
- Identified optimal shipment and transportation routes with attention to consolidation of warehousing and distribution
- Ensure all the shipping and receiving work schedules are achieved to meet the operational goals on day on day
- Negotiated prices with vendors for generic drugs, raw materials and delivery with supplies, vendors and shipping companies
- Reconcile inventory every month and make sure 100% inventory with minimal NCR
- Maintain the Portal and update the changes and work for more user-friendly access to customers
- Ensure the safe, clean and efficient operation of the warehouse to meet service standards
Operations Lead
SRx Health wholesale & Distribution
06.2022 - 04.2023
- Experienced in issuing PO’s, matching shipments and inbounds with vendors and warehouse and receiving– follow up with discrepancies with finance and vendors
- Identified opportunities to improve practices, mitigate risk, optimize technology and present recommendations to leadership; leveraging supporting teams to meet and exceed goals
- Requesting and maintaining vendor quotes for change in pricing, temperature requirements and following GMP requirements as per Health Canada
- Reconcile inventory every month and make sure 100% inventory with minimal NCR
- Maintain the Portal and update the changes and work for more user-friendly access to customers
Operations Supervisor
National Logistics Services
09.2021 - 06.2022
- Responsible for supervising a dynamic team in daily operations, working in multiple productive and supportive functions by training, motivating, coaching and developing the team to achieve and exceed service and facilities to our clients and business
- Provided supervision of a distribution center team including but not limited to productivity, performance, accuracy, safety, and attendance through a time bound accountability of standards
- Ensured a superior customer experience that fully supports the brand image and service level agreements
- Embraced continuous improvement, process development and positive change to identify best solutions
- Assessed, plan and drive results within the team to ensure adherence to agreed levels of work expectations
- This role also involves Critical decision making for multiple tasks, while helping to coordinate and supervise the activities with the processing team
- Fully skilled on the WMI as well as on the previous SAP system and ensured effective communications; up, down and across the business
- Have the required Technical as well as professional skills to investigate the discrepancies in the inventory
Operations Support Coordinator
SCI Logistics
07.2019 - 08.2021
- Expertise in preparation of documentation, processing the required SLA Orders and respond to internal inquiries in professional manner
- Responsible for the shipping process of daily outbound of the orders via different carriers at the end of day and to work as per the SLA
- Responsible to train and serve as a lead person to the new associates, including training to other associates on new implementation
- Responsible for conducting safety training and talks for achieving minimum LTI for every month and answering incoming calls, provide information required
- Ensured a follow-up of the objectives in terms of deadline, quality, productivity and security
Education
MBA - Logistics and Supply Chain Management
Vignana Jyothi Institute of Management
Hyderabad, India05.2015
Bachelor of Science - Electronics and Communications
Mallareddy Engineering College
Hyderabad, India06.2012
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Planning and implementation
- Inventory management
- Policies and procedures implementation
- MS office
- Interpersonal communication
- Inventory control
- Strategic planning
Accomplishments
- Promoted to Operations Manager after 1 year with the company.
- Supervised team of 10-15 staff members at different levels from associate to supervisory roles.
- Used Microsoft Excel and power BI to develop inventory tracking spreadsheets and forecasting reports
- Turned the company sales from 4 million to 6.5 million approximately by having more stock turn around and accurate inventory by using forecasting reports.
Certifications And Awards
- Health and safety committee member, SRx Health Solutions, ON, 04/01/23
- Health and safety committee member, National Logistics services, ON, 02/01/22
- SLS Project, SCI Logistics, 10/01/19, Recognition for being a critical contributor
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Telugu
Full Professional
Certification
- Forklift Certification
- Six Sigma Certification (Basic level)
- First Aid Certification
Timeline
Operations Manager (Health Industry)
SRx Health wholesale & Distribution
05.2023 - Current
Operations Lead
SRx Health wholesale & Distribution
06.2022 - 04.2023
Operations Supervisor
National Logistics Services
09.2021 - 06.2022
Operations Support Coordinator
SCI Logistics
07.2019 - 08.2021
- Forklift Certification
- Six Sigma Certification (Basic level)
- First Aid Certification
MBA - Logistics and Supply Chain Management
Vignana Jyothi Institute of Management
Bachelor of Science - Electronics and Communications
Mallareddy Engineering College
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