Summary
Overview
Work History
Education
Skills
LinkedIn
Certifications
Achievements
Timeline
Generic

Manu George

London,ON

Summary

Detail oriented candidate with proven analytical skills successful at improving the productivity of the organization. Experienced in gathering data, interpreting the statistics and writing reports.

Overview

8
8
years of professional experience

Work History

Machine Operator

Maple Leaf Foods
05.2023 - Current
  • Calibration and operation of machines to start a production cycle
  • Control, adjust and monitor machine settings and fix issues
  • Inspection of parts with precision and measuring tools and maintaining activity log.

Crew Member

Wendy's
03.2023 - 04.2023
  • Set and enforced performance and service standards to keep consistent, high quality environment devoted to customer satisfaction
  • Assisted customers, handled administrative tasks and operated equipments as required
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality

Business Immigration Coordinator II

Fragomen Immigration Services India Pvt Ltd
11.2021 - 12.2022
  • Analyzed data to create upto 50 case records per day in accordance with immigration requirements of various countries.
  • Maintained case records and referred previous client accounts to locate information as well as facilitated communication with clients and team members to improve business strategy and operation
  • With problem solving and analytical skills involving research, analysis and organizing achieved over 100% productivity scores results according to schedule.

Full Stack Developer

Cheriyans Systems & Services
10.2020 - 11.2021
  • Designed and developed dynamic, visually attractive, end -to-end and innovative software product/apps based on client requirements.
  • Assisted in enhancing existing software components and adding new features.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.

Senior Associate

Wipro Limited
05.2019 - 10.2020
  • Involved in sales and services offered by client, UAE based bank and processed 25-30 financial transactions per day such as deposits, withdrawals, balance transfers and bill payments for customers with accuracy.
  • Experienced in working with CRM applications and various banking software.
  • Connected personally with customers to determine their needs and advised them appropriately and clearly on banking solutions and processes.

Full Stack Developer

JJSoft Technologies
01.2018 - 02.2019
  • Developed full-stack web applications which processed,analyzed, and rendered data visually.
  • Reviewed code, debugged problems and corrected issues.
  • Managed time-sensitive updates including content changes and database upgrades.

Consultant

Sutherland Global Services
09.2015 - 11.2017
  • Involved in sales and services offered by client- UAE based Telecom company.
  • Handled average of 80 customer inquiries and complaints with 96% customer satisfaction rate on daily basis.
  • Troubleshooted technical problems related to product or service and analyzed CSAT survey data.

Education

Bachelor of Technology-B.Tech - Applied electronics and Instrumentation

St. Joseph's College of Engineering And Technology
Kerala,India
05.2014

Skills

  • Problem Solving & Analytical Skills
  • Experienced in CRM Softwares
  • Technical support & assistance
  • Management and Organizational skills
  • Adaptability & Teamwork
  • Flexible & Multitasking
  • Proficient in MS office tools
  • HTML 5, CSS 3, Javascript,SQL, Core Java

LinkedIn

 https://www.linkedin.com/in/manu-george-9b0a23241 

Certifications

Business Analytics Specialization

Wharton School, University of Pennsylvania

Achievements

  • Received recognition RISE points and appreciation from the manager and senior team members for efficiency and utilization of skills at Fragomen.
  • Achieved 4 star rating for excellent performance in annual appraisal of Wipro, 2019-20.
  • Achieved performer of the month and other accolades for regularly meeting the target matrix at Sutherland.

Timeline

Machine Operator

Maple Leaf Foods
05.2023 - Current

Crew Member

Wendy's
03.2023 - 04.2023

Business Immigration Coordinator II

Fragomen Immigration Services India Pvt Ltd
11.2021 - 12.2022

Full Stack Developer

Cheriyans Systems & Services
10.2020 - 11.2021

Senior Associate

Wipro Limited
05.2019 - 10.2020

Full Stack Developer

JJSoft Technologies
01.2018 - 02.2019

Consultant

Sutherland Global Services
09.2015 - 11.2017

Bachelor of Technology-B.Tech - Applied electronics and Instrumentation

St. Joseph's College of Engineering And Technology
Manu George