Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Manu Chaudhary

Fremont

Summary

Dynamic Sr. Project Manager at Cognizant Technology Solutions, adept at driving project success through strategic alignment and effective communication. Expert in Salesforce applications and quality control, I have consistently improved project outcomes while fostering cross-functional team collaboration. My proactive approach to problem-solving has led to significant enhancements in project delivery and compliance monitoring.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Sr Project Manager

Cognizant Technology Solutions, CTS
San Jose
10.2012 - Current

  • Identified project needs by reviewing project objectives and schedules.
  • Directed portfolio management activities and strategic alignment of project goals.
  • Managed project scope, timeline and budget in alignment with company objectives.
  • Analyzed data from completed projects in order to identify areas for improvement.
  • Oversaw quality control throughout the project life cycle to ensure deliverables met or exceeded expectations.
  • Monitored compliance with internal policies, contracts, and regulatory obligations.
  • Developed detailed business plans to drive small or radical changes.
  • Conducted project post-mortems and created a recommendations report to identify successful and unsuccessful project elements.
  • Negotiated contracts with third-party vendors when necessary.
  • Coordinated with stakeholders to define project scope, objectives and deliverables.
  • Implemented project improvement strategies based on evaluation and feedback.
  • Liaised between senior management, project team members and clients to ensure effective communication throughout the duration of the project.
  • Leveraged Community Cloud, Customer Portal, Self-Registration Portal, and customized development to deliver a variety of Salesforce applications.

Sr. Consultant

Rovi Corp.
01.2012 - Current
  • Company Overview: Rovi Corporation is a global leader in digital entertainment technology solutions
  • Rovi provide products and services for consumer electronics manufacturers, service providers, studios, retailers and portals, advertisers, mobile carriers, and STB manufacturers
  • Day to Day Interaction with product users and getting requirement for enhancement
  • Worked on Sales cloud and created custom app for managing various sales group channels like Divx, RES
  • Worked on Customer portal for enhancing Case Comments which help support agents to add comments for each action and also customer reply
  • This is in turn helping management for tracking key issue areas for open cases and closing of case in first response
  • Worked on Partner Portal created visual force pages like showing products its various product version and their license
  • Work on Merging of Accounts and Migration to different Salesforce Organization
  • Worked on Apptus Proposal Management App Exchange application for creating Proposals
  • Created and Enhanced exiting S-Controls for Apptus Proposal
  • Created Email alerts triggers on Cases like notifying users based Record Type of case when case is assigned, Update case fields when cases is created through E-mail to Cases
  • Worked on triggers on Accounts and Cases for email functionality etc
  • Developed Apex custom controller for VF pages and batch processing
  • Worked on Admin functionality like User creation, assignment rules, sharing settings, workflow rules and approval processes
  • Developed various business Reports and Dashboard
  • Created complex Custom Report using VF pages
  • Rovi Corporation is a global leader in digital entertainment technology solutions
  • Rovi provide products and services for consumer electronics manufacturers, service providers, studios, retailers and portals, advertisers, mobile carriers, and STB manufacturers

Salesforce Analyst

Cetera
05.2011 - 12.2011
  • Company Overview: Cetera is a finance company implemented Salesforce vanilla Sales cloud
  • Converted B-C model into B-B by converting all Person accounts in Contact and associated them with related Business Account
  • Converted many Person Account record types into Business Record Type based on the many criteria
  • Implemented Lead Management process for clear visibility of all source generated lead and assignment to various recruiting groups
  • Implemented Document management custom app for uploading and assigning to Cases
  • Requirement Gathering and documenting the proposed solution and test cases
  • Prioritizing and assigning task to team
  • Creating user manual for business users for new custom application and flow of execution
  • Design FRS and High Level design document
  • Prepared Project Millstones and executed project based on agreed millstones
  • Followed Agile (scrum) methodology
  • Leading 3 member team, guiding them technically and functional understanding of new custom app
  • Analyze existing data and redesign Account and Contact object data fields and relations with other custom objects
  • Worked on Informatica cloud for migration from Sql server to Salesforce sandboxes
  • Developed visual force page for document managing app
  • Deployment of Application on production using Change sets and Force.com Eclipse
  • Involved in user manual document reviews for all new enhancements and developed custom app
  • Cetera is a finance company implemented Salesforce vanilla Sales cloud

Sr. Consultant (Salesforce)

HCL Ltd.
01.2011 - 05.2011
  • Company Overview: Lend Lease is one of the world’s leading fully integrated property solutions providers, with strong development, investment management, project and construction management and asset and property management capabilities
  • Daily Interaction with business users to get new requirements and proposed solution and getting approvals
  • Design Solution and documented FRS and Technical Spec in Ms Word and Visio
  • Worked on Service Cloud and Implemented Custom application to help service rep to generate cases offline and online mode
  • Created Web service to help to send mail for all web to cases and surveys
  • Created Search page which help service rep to search on any custom object and on any fields
  • Implemented Triggers on Account, Opportunity and Cases
  • Created Complex Visual force pages for partner portal users
  • Involved in Project Scoping and Project Budgeting for new custom applications
  • Code Review, Security audits, and Performance Enhancements of custom applications
  • Lend Lease is one of the world’s leading fully integrated property solutions providers, with strong development, investment management, project and construction management and asset and property management capabilities

Tech lead (Salesforce+ .Net)

Kapayo Solutions.
10.2009 - 12.2010
  • Company Overview: Dell is using SAP for storing all partner information
  • Implemented Salesforce Partner Portal for Partner Registration and Deal Management
  • Partners are registered through Partner Portal
  • Registered partners will be validated and authenticated by SAP process
  • Using SAP web service for connecting to SAP
  • Validated partners will be eligible to generate the Lead in PP
  • Design many custom pages like Deal Discount, Partner Deals etc
  • Created Workflow and Approval process for Deal submission
  • Created Pages for Channel manager profile for tracking deal from different partners
  • Dell is using SAP for storing all partner information
  • Implemented Salesforce Partner Portal for Partner Registration and Deal Management

Tech Lead (.Net)

Pitney Bowes
12.2008 - 09.2009
  • Company Overview: Pitney Bowes is a company that provides integrated solutions for data formatting and processing
  • Acted as Technical Lead for new and on-going development projects
  • Leading offsite development team of 6 members
  • Act as Coordinator among onsite Testing and Management team
  • Coordinate between Sales Team, Testing Team and Product Management Team
  • Review requirement and designed solution for new enhancements in DPS Product
  • Business and project functional requirements analysis, database analysis, systems architecture and design
  • Involve Full cycle software development, testing and support
  • Managing team task and assigning priorities
  • Managing Project Plan and review weekly with management for activity progress analysis
  • Created Detailed Risk Analysis documents for product enhancements
  • Ongoing administration and maintenance of production software and systems
  • Review testing documents and development documents with all stakeholders and getting final sign off before development
  • Pitney Bowes is a company that provides integrated solutions for data formatting and processing

Technical Lead (Salesforce)

Astadia
06.2008 - 11.2008
  • Furnished Quarters: FQ helps Staff members to cover their daily routine activities with very ease and good user interfaces
  • Leading 6 member’s development team
  • Requirement understanding from onsite Business analyst and Power Users
  • Conducted weekly JAD session to review product requirement with testing team and dev team
  • Design custom application architecture using Agile Scrum Methodology
  • Manage onsite testing team
  • Did business and project functional requirements analysis, database analysis, systems architecture and design
  • Full cycle software development, testing and support
  • Configured Administration setting on Sandbox and Production Server
  • Development of HDD and LDD and reviewed with concern stakeholder
  • Functional Support after production

Technical Specialist (Asp.Net)

Damco Solutions Pvt. Ltd
10.2007 - 05.2008
  • Company Overview: SpiceComm is an application which is built on .net framework
  • Spice Communication uses different switches
  • These switches generate CDRs after every 10 mins and put the CDRs on the FTP Server
  • SpiceComm act as a utility which downloads incremental CDRs from the FTP server and load the data into the database
  • Filtered Data is used by web application and displays the ASR (Average Successful Call Rate) and ACD (Average Successful Call Duration) of each network
  • Dashboards are being displayed which shows the data in to form of gauge
  • Acted as Technical Lead for all development projects
  • Leading 4 members development team
  • Business and project functional requirements analysis, database analysis, systems architecture and design
  • Full cycle software development, testing and support
  • Ongoing administration and maintenance of production software and systems
  • Development of HDD and LDD of all projects and reviewed with concern stakeholder
  • Implementation of Four layer architecture in all projects
  • SpiceComm is an application which is built on .net framework

Technical Specialist (Asp.Net)

Sevitium IT Solutions
11.2006 - 10.2007
  • Company Overview: In4Velocity is a leading provider of end-to-end process automation, management and benchmarking software for the Real Estate and Property Development Industry
  • Active Client interaction
  • Requirement analysis of all new modules of ongoing project
  • Leading and guiding 3 member’s team
  • Created Prototype of new modules based on Agile Methodology
  • Creation of Database Design in sql server 2005
  • Designing, Development and Unit Testing of all developed modules
  • Created Test cases and discussion with all project members
  • SRS Document sign off from client and preparation of HDD and LDD
  • Testing and migration of software on production
  • In4Velocity is a leading provider of end-to-end process automation, management and benchmarking software for the Real Estate and Property Development Industry

Sr. Dev(.Net)

Entente Global Info Solutions
02.2003 - 10.2006
  • POD Report Generation: SMB POD is report generation interface to facilitate the user to get complete information about sales order and its status
  • Main components in POD Report Generation Solution
  • Report Generation Interface: Created in VB, which shows different Reports based of the user criteria
  • Database: MS SQL Server 2000 is used for provide an interface between VB application and Crystal Report
  • Formatting DLL - Created in C# which will format the contents of table according to clients report format
  • DTCC Management: DTCC is a web based content management solution
  • Main area of problem the client has to do manual editing for all the contents and send the updated content to their client by mail
  • The solution provided allows users to upload, manage and store their content
  • Automated NGO Application: This project is developed for Jaiprabha, BhagalPur, Bihar NGO firm who is dealing in the holistic development of the community
  • Tracking of Child status from the time enrollment till departure
  • Automated E-TDS: This project is developed for NSDL (National Securities Depository Limited) that is an authorized body to collect Income Tax and Tax Deduction at source of the Companies

Education

MCA -

IGNOU
01.2004

B.Com. -

Delhi University
01.1997

Master Diploma in Software Engineering -

APTECH
01.1997

Skills

  • Salesforce,Forcecom ,SOAP API
  • Data Loader,Informatica Cloud

  • Project management
  • Data analysis
  • Quality control
  • Salesforce applications
  • Compliance monitoring
  • Change management
  • Problem solving
  • Effective communication
  • Process improvement
  • Specification review
  • Requirements gathering
  • Project framework engineering
  • Multi-project management
  • Cross-functional coordination
  • Scope management
  • Training and mentoring
  • Documentation management
  • Team building
  • Project lifecycle management
  • Agile methodologies
  • Cross-functional team management
  • Excellent communication

Certification

  • MCSD, 1999
  • Master Diploma in Software Engineering, APTECH, 1994-1997
  • Salesforce Admin & Salesforce Developer

References

References available upon request.

Timeline

Sr Project Manager

Cognizant Technology Solutions, CTS
10.2012 - Current

Sr. Consultant

Rovi Corp.
01.2012 - Current

Salesforce Analyst

Cetera
05.2011 - 12.2011

Sr. Consultant (Salesforce)

HCL Ltd.
01.2011 - 05.2011

Tech lead (Salesforce+ .Net)

Kapayo Solutions.
10.2009 - 12.2010

Tech Lead (.Net)

Pitney Bowes
12.2008 - 09.2009

Technical Lead (Salesforce)

Astadia
06.2008 - 11.2008

Technical Specialist (Asp.Net)

Damco Solutions Pvt. Ltd
10.2007 - 05.2008

Technical Specialist (Asp.Net)

Sevitium IT Solutions
11.2006 - 10.2007

Sr. Dev(.Net)

Entente Global Info Solutions
02.2003 - 10.2006

MCA -

IGNOU

B.Com. -

Delhi University

Master Diploma in Software Engineering -

APTECH

Similar Profiles

CREATE PROFILE
Manu Chaudhary