Manthan Sharma

QA Associate

Compass Group Food Services

Led quality audits, ensuring safety and compliance.

Developed QA procedures and trained staff.

Managed supplier quality and resolved customer complaints.

Reduced audit issues by X% and boosted efficiency by Y%.

**QA Coordinator**

*Fitelo, India – Nutrition Department*

- Oversaw QA processes for dietician services.

- Conducted audits to ensure compliance with nutritional standards.

- Collaborated with dieticians to implement and maintain quality protocols.

- Quality Control: Conducted comprehensive testing on raw materials, intermediate products, and finished beverages to ensure they meet Coca-Cola’s stringent quality and safety standards.

- Analytical Testing: Performed advanced chemical analyses using techniques such as High-Performance Liquid Chromatography (HPLC), Gas Chromatography (GC), and spectrophotometry to verify product consistency and quality.

- Regulatory Compliance: Ensured compliance with both local and international food safety regulations, including FDA, FSSAI, and Coca-Cola’s internal guidelines, to maintain product integrity and safety.

- Documentation:Maintained accurate and thorough records of all testing procedures, results, and deviations. Prepared detailed reports for internal and external audits, including regulatory inspections.

- Troubleshooting: Investigated and resolved quality issues by conducting root cause analysis and implementing corrective and preventive actions to enhance product quality and consistency.

- Process Improvement: Actively participated in continuous improvement projects aimed at refining testing methods, enhancing laboratory efficiency, and optimizing product quality processes.

- Cross-Functional Collaboration: Collaborated with production, R&D, and engineering teams to support quality assurance activities, resolve quality issues, and contribute to new product development and process improvements.

- Training and Development: Provided training and mentorship to junior chemists and laboratory staff on quality testing techniques, safety protocols, and best practices to ensure adherence to company standards.

Achievements:

-Enhanced Testing Protocols: Successfully developed and implemented new testing procedures that improved accuracy and reduced turnaround time for quality checks.

- Audit Compliance: Played a key role in achieving high compliance rates during both internal and external audits, contributing to the overall success of quality assurance efforts.

- Quality Improvements: Contributed to a significant reduction in product quality issues by identifying key areas for improvement and implementing effective solutions.