Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Manthan Patel

Toronto,ON

Summary

Dynamic Senior Technical Support Engineer with a proven track record at Informatica LLC, excelling in complex issue resolution and data management. Expertise in Java and strong analytical skills enhance application performance. Adept at integrating cloud solutions, driving efficiencies, and fostering customer trust through swift problem-solving and effective communication.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Technical Support Engineer

Informatica LLC
Toronto, ON
05.2022 - Current
  • Proficient in troubleshooting and resolving complex issues with CDGC and EDC data catalog products, alongside technology stacks including MongoDB, Solr, PostgreSQL, Java, Zookeeper, and Apache Iceberg, ensuring robust application performance and data management.
  • Proficient in analyzing application logs to quickly identify issues and skilled in reproducing customer-reported bugs in-house. This dual expertise facilitates swift resolution, minimizes downtime, and enhances product reliability and customer trust. Experience in integrating and supporting elastic search capabilities and utilizing Informatica Cloud Data Integration (CDI) tools, optimizing data synchronization and workflow efficiencies.
  • Demonstrated exceptional client collaboration to drive timely delivery of critical project milestones, surpassing performance expectations

Student Research Assistant

Sheridan College
Mississauga, Ontario
02.2021 - 06.2021
  • Developed and integrated mobile applications with Arduino-based health monitoring systems to collect, visualize, and analyze patient data
  • Collaborated on research papers and UI design using Android Studio, ensuring functional accuracy and user-friendly interfaces.

Education

Associate of Applied Science - Computer Engineering

Sheridan College Institute of Technology And Advanced Learning
Mississauga, ON
04-2022

Skills

  • Cloud & Big data : AWS, GCP, Azure (Databricks), Spark, Hadoop
  • Programming: Java J2EE, Python, SQL, Shell Scripting, HTML, CSS
  • Data Engineering : Snowflake, Postgres, NoSQL, Data Lake, Informatica ETL, Oracle, UDB
  • Tools: GitHub, Excel, Power BI, JIRA, Ansible, Jenkins, Wireshark, Tcpdump, Datadog, Kubernetes, Docker, Logstash, Kibana, Splunk, Control M, AppDynamics, Elastic Search
  • Operating System :Linux - RHEL, Ubuntu, Unix, Windows

Certification

  • Informatica: GCS Cloud Expert. GCS Cloud Specialist
  • Amazon: AWS Certified Cloud Practitioner

Timeline

Senior Technical Support Engineer

Informatica LLC
05.2022 - Current

Student Research Assistant

Sheridan College
02.2021 - 06.2021

Associate of Applied Science - Computer Engineering

Sheridan College Institute of Technology And Advanced Learning

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Manthan Patel