Summary
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Mansukh Ghanaut

Brampton

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Work History

Customer Service Representative

Rupinder Kaur
07.2024 - 09.2024
  • Assisted customers in resolving inquiries and issues effectively.
  • Provided product information and support to enhance customer satisfaction.
  • Adapted quickly to changing priorities and customer needs.
  • Contributed to a positive team environment through effective communication skills.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.


Volunteer

Ruby Sahota
05.2024 - 05.2024

Went door to door asking residents if they had voted or planned to vote in the upcoming election.

  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Mayfield Secondary School
Caledon, ON

Skills

  • Customer service
  • Active listening
  • Attention to detail
  • Time management
  • Effective communication
  • Team collaboration
  • Multitasking
  • Patience and understanding
  • Problem solving

Languages

English
Native or Bilingual

Interests

  • Cooking
  • Basketball
  • painting
  • Music
  • Dancing
  • Gym Workouts

Timeline

Customer Service Representative

Rupinder Kaur
07.2024 - 09.2024

Volunteer

Ruby Sahota
05.2024 - 05.2024

Mayfield Secondary School
Mansukh Ghanaut