Customer Service Representative
- Assisted customers in resolving inquiries and issues effectively.
- Provided product information and support to enhance customer satisfaction.
- Adapted quickly to changing priorities and customer needs.
- Contributed to a positive team environment through effective communication skills.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.