Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier
Mansoor Khanzada

Mansoor Khanzada

Montreal,QC

Summary

Qualified Ramp Agent with a strong background in ground support operations, safety compliance, and equipment handling. Experienced in cash handling, customer service, and system maintenance with proven ability to adapt to fast-paced environments. Skilled in teamwork, communication, and conflict resolution, with a track record of maintaining accuracy and ensuring customer satisfaction. Highly capable of diagnosing technical issues, performing repairs, and contributing to operational efficiency through collaborative problem-solving and reliable results.

Overview

2025
2025
years of professional experience

Work History

Cashier

BIM Supermarkert
08.2023 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Appliance Repair Technician

Konfor Teknik
06.2021 - 02.2023
  • Educated customers on use, care and adjustments of appliances.
  • Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
  • Received consistently positive feedback from customers for prompt response times and successful repairs.
  • Built strong relationships with suppliers, negotiating favorable pricing for parts and equipment.

Tire Technician

Vouge Garage
05.2018 - 12.2020
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.

Ramp Operator

Balkh Air Service
07.2013 - 10.2017
  • Maintained a clean and organized ramp area, contributing to operational efficiency and safety standards.
  • Coordinated with maintenance teams to report any observed issues or concerns related to aircraft condition prior to departure.
  • Ensured proper placement of chocks, cones, and other essential equipment for aircraft safety during servicing.
  • Operated various ground support equipment safely, adhering to established guidelines and protocols at all times.

Air Ramp Supervisor

Kam Air
06.2010 - 06.2013
  • Managed a team of ramp agents, ensuring proper allocation of tasks and coordination during peak hours.
  • Supervised and coordinated ground crews loading, unloading and securing aircraft cargo.
  • Boosted employee morale through recognition programs designed to acknowledge outstanding performance within the team regularly.
  • Strengthened team operations by refocusing training, optimizing performance and maximizing efficiency.

Aircraft Technician

Ariana Afghan Airlines
2001 - 2009
  • Assisted in troubleshooting complex mechanical issues, providing expert guidance to resolve problems quickly and effectively.
  • Inspected all received aircraft parts to verify compliance with FAA regulations.
  • Reduced aircraft downtime through meticulous scheduling and prioritization of maintenance tasks.
  • Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.

Education

CIT Graduated of Information Technology -

Ariana Institute
Kabul, Afghanistan
01-2010

Graduated of IRC English System -

Nida-E-Afghan English Language Program & Computer Institute
Kabul, Afghanistan
01-2010

Graduated of High School - 14th

Technical And Vocational Education
Kabul, Afghanistan
01-2002

Skills

  • Customer service
  • Cash handling and management
  • Written and verbal communication
  • Order taking
  • Conflict resolution
  • Ramp services, Aircraft tooling and marshalling
  • Attention to detail
  • Multitasking and organization
  • Power Tools and Equipment
  • Troubleshooting
  • Maintenance and repairs
  • Heavy lifting
  • Repair services
  • Data entry techniques
  • Documentation skills
  • Hardware and software installation

Languages

English
Turkish
Persian
Hindi
pashto

Timeline

Cashier

BIM Supermarkert
08.2023 - 04.2024

Appliance Repair Technician

Konfor Teknik
06.2021 - 02.2023

Tire Technician

Vouge Garage
05.2018 - 12.2020

Ramp Operator

Balkh Air Service
07.2013 - 10.2017

Air Ramp Supervisor

Kam Air
06.2010 - 06.2013

Aircraft Technician

Ariana Afghan Airlines
2001 - 2009

CIT Graduated of Information Technology -

Ariana Institute

Graduated of IRC English System -

Nida-E-Afghan English Language Program & Computer Institute

Graduated of High School - 14th

Technical And Vocational Education

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Mansoor Khanzada