Mansoor Hakemzada

Elevated sales numbers, driving the store's growth.

• Collaborated with other departments to resolve complex customer issues, ensuring overall company success and client satisfaction.
• Partnered with management on strategic initiatives aimed at enhancing overall business effectiveness through improved customer engagement and team performance.
• Requested team member feedback regarding existing operations and analyzed findings to improve policies and procedures.
• Served as an escalation point for challenging customer situations, resolving conflicts professionally while preserving strong client relationships.

• Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
• Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
• Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
• Reduced food waste by carefully monitoring inventory levels and implementing proper storage practices.

• Managed company sells and stock levels to maintain daily sells of company.
• Managed team of Number employees to maintain smooth-running operations of shop floor.
• Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
• Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.

• Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics, increasing revenue Number40%.
• Conducted research to analyze customers' behavior, preferences, and purchasing habits.
• Boosted sales through the creation and execution of targeted advertising campaigns.
• Managed cross-functional teams to ensure timely completion of marketing projects within budget constraints.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

• Worked to build relationships with customers and built potential for additional sales.
• Developed relationships with clients for increased loyalty and repeat business.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Collaborated with team members to reach collective sales goals, fostering a supportive work environment.