Mansimran Kaur
Brampton
Summary
Professional Summary
Detail-oriented and results-driven logistics and operations professional with over 3 years of experience in transportation administration, dispatch coordination, and team leadership within fast-paced environments. Proven ability to manage end-to-end shipping documentation, ensure DOT compliance, and support cost-effective fleet operations. Demonstrates strong analytical skills, exceptional communication abilities, and a talent for streamlining workflows to boost efficiency and reduce costs. Adept at collaborating with drivers, vendors, and cross-functional teams to meet tight deadlines and ensure on-time deliveries. Technically proficient in Microsoft Office Suite, STATA, and Google Analytics, with a solid foundation in business management and logistics planning.
Overview
2
2
years of professional experience
Work History
Office Administrator
Sunwright International Inc
04.2023 - 04.2024
- Maintained accurate shipping documentation, Bills of Lading (BOLs), invoices, and DOT compliance records to ensure adherence to federal and state transportation regulations.
- Generated carrier performance reports and managed transportation data to support routing decisions and fleet efficiency improvements.
- Handled daily dispatch operations, processed freight payments, and coordinated with vendors and drivers to ensure timely pickups and deliveries.
- Scheduled and organized driver meetings, prepared safety briefings, and documented minutes to enhance communication and regulatory compliance.
- Assisted in budgeting for fuel, maintenance, and route optimization to improve cost-efficiency and maximize fleet profitability.
- Developed and enforced standard operating procedures (SOPs) for dispatch, maintenance tracking, and driver compliance to streamline operations and meet industry standards.
Supervisor
A1 Cash And Carry
09.2022 - 03.2023
- Supervised and coordinated daily operations of a 10-member team, optimizing workflow efficiency by 15%.
- Oversaw high-volume cash handling operations, processing an average of $8,000 daily while maintaining 98% inventory accuracy.
- Implemented workforce scheduling optimizations, reducing overtime expenses by 20%.
- Spearheaded process improvements that reduced transaction times by 20% and enhanced overall operational performance.
- Designed and delivered comprehensive training programs to onboard new employees, ensuring strict adherence to company policies and service standards.
- Resolved escalated customer concerns with professionalism, enhancing client retention and satisfaction levels.
Manager
Shell
01.2022 - 08.2022
- Directed overall store operations and financial reconciliations, overseeing transactions totaling over $50,000 weekly.
- Led and mentored a team of 15 employees, fostering a customer-centric culture and operational excellence.
- Established and maintained vendor partnerships, coordinating with 5+ suppliers to ensure 98% on-time deliveries.
- Developed and implemented process optimization strategies, reducing customer wait times by 25%.
- Designed and executed targeted marketing initiatives to boost sales and enhance customer engagement.
- Conducted performance evaluations, providing constructive feedback and implementing professional development plans.
Education
Global Business Management
Humber College
12.2021
Skills
- Analytical Thinking – Skilled in identifying inefficiencies and streamlining logistics and administrative processes through data-driven analysis
- Effective Communication – Strong verbal and written communicator; experienced in coordinating with drivers, vendors, and team members to ensure smooth operations
- Adaptability – Flexible and organized professional who thrives in fast-paced, high-pressure environments and excels at managing multiple priorities
- Interpersonal Skills – Proven ability to build strong relationships with clients, carriers, and cross-functional teams to support operational success
- Language Proficiency – Fluent in English with strong written and verbal communication skills; able to communicate clearly and professionally in diverse workplace settings
- Technical Proficiency – Proficient in Microsoft Excel, Word, PowerPoint, Access, STATA, and Google Analytics; experienced in using data tools to support logistics planning and reporting
Languages
English
Timeline
Office Administrator
Sunwright International Inc
04.2023 - 04.2024
Supervisor
A1 Cash And Carry
09.2022 - 03.2023
Manager
Shell
01.2022 - 08.2022
Global Business Management
Humber College
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