Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
· Provide basic first contact advice, book and coordinate amenities and elevator bookings for residents.
· Receiving full briefing from the previous officer and completing any designated reports and logbooks daily.
· Issue parking permits, verify and log visitors to the building.
· Responding to alarms and reporting all incidents following company policies.
· Patrolling the premises, including parking lots and common areas by foot to guard against vandalism, theft and trespassing.
. Count and reconcile cash at the beginning and end of the shift.
· Perform the duties of customer service representative when required.
· Maintain the confidentiality of sensitive information.
· Train other staff members, build positive and good working relationships with staff members.
· Ensure proper pallet count as indicated on the receiver and create a new pallet count.
· Used hand-held scanners and physical logs to record modem and IPTV returned collection.
· Distributed orders to associates for processing and ensure to meet the productivity standards established by the company.