Mansimran Aasht
Edmonton,Alberta
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
6
6
years of professional experience
Work History
Sales Floor Lead
Nike
Edmonton, Alberta
06.2024 - Current
- Maintained knowledge of sales and promotions, return policies and security practices.
- Handled returns and exchanges according to company policies.
- Gained knowledge on footwear items and demonstrated enthusiasm and belief for product and company philosophy.
- Performed end-of-day tasks such as reconciling payment totals and preparing deposit slips for bank deposits.
Supervisor
Jd sports
Brampton, Ontario
11.2023 - 06.2024
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Trained new employees on company policies, job duties, and performance expectations.
- Facilitated training sessions for new employees on company policies and procedures.
Team Leader
Champs sports
Toronto, Ontario
05.2022 - 11.2023
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Created training materials and conducted group trainings on new processes or procedures.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Sales Associate
Footlocker
Toronto, Ontario
01.2019 - 05.2022
- Upsold additional items based on customer interests and needs.
- Described merchandise and explained use, operation and care.
- Placed special orders or called other stores to find desired items.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
BBA - Human Resources Management
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON06-2020
Skills
- Team management
- Strong leadership
- Shrinkage control
- Visual merchandising
- Inventory management
- Sales analysis
Accomplishments
- MVP of the month (nike)
- Conversion leader of the month (jd sports)
Timeline
Sales Floor Lead
Nike
06.2024 - Current
Supervisor
Jd sports
11.2023 - 06.2024
Team Leader
Champs sports
05.2022 - 11.2023
Sales Associate
Footlocker
01.2019 - 05.2022
BBA - Human Resources Management
Sheridan College Institute of Technology And Advanced Learning
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