Mansimar Singh
Brampton,ON
Summary
Hardworking employee enthusiastic about learning MiWay Transit industry inside and out. Pursues opportunity to provide respect & dedication to passengers which can contribute to Team success. Offers strong administrative, relationship-building and problem-solving abilities with safe driving habits while maintaining accident & infraction free driving record.
Overview
7
7
years of professional experience
Work History
Semi/ Shunt Driver
The Radium Group
08.2023 - 04.2024
Semi/ Shunt Driver
Caravan Logistics
01.2023 - 09.2023
Customer Service Representative
Rogers Communications
03.2022 - 12.2022
Customer Service Representative
Miele Canada Inc.
11.2021 - 02.2022
Customer Support Representative
Advantage Communications
10.2020 - 11.2021
Tier 2 Technical Support Representative
Innovative Vision
10.2019 - 10.2020
Security Officer
Orion Security
10.2018 - 10.2019
Security Officer
B.U.P Security
06.2018 - 10.2018
Security Officer
AEGIS Security
05.2017 - 05.2018
Education
Diploma - Business
Seneca College of Applied Arts And Technology
North York, ON08.2018
Skills
- Proficient in independent problem-solving, conflict resolution & Emergency response readiness
- Exceptional focus on detail & concentration while safely maintaining schedules and rules of road including various road, weather & traffic conditions
- Route Navigation & Planning
- Ensuring safety inspections & maintenance knowledge of operations of 40 foot & 60 foot vehicles of different makes & models
- Flexible with working schedule & adaptation to change to work variety of shifts including nights, weekends, holidays, & split or straight shifts in 24 hour, 365 day operational environment
- Proficient in face-to-face customer service in fast-paced environment
- Proficient in English, Hindi & Punjabi language proficiency, enabling effective communication with the public & accurate reporting on safety or service-related incidents
Accomplishments
- Valid Ontario class G & CZ license over 5 years.
- Safe Driving Habits with No infractions, demerit points or accidents in entire driving record.
- Positive Customer Service experience record.
- Strong Knowledge of computer application with proficiency in software like Microsoft Office, Zendesk, Five9, Avaya, Vision 21, Skype Business, Teams, Slack, Oneview, etc.
Languages
English
Hindi
Punjabi
Timeline
Semi/ Shunt Driver
The Radium Group
08.2023 - 04.2024
Semi/ Shunt Driver
Caravan Logistics
01.2023 - 09.2023
Customer Service Representative
Rogers Communications
03.2022 - 12.2022
Customer Service Representative
Miele Canada Inc.
11.2021 - 02.2022
Customer Support Representative
Advantage Communications
10.2020 - 11.2021
Tier 2 Technical Support Representative
Innovative Vision
10.2019 - 10.2020
Security Officer
Orion Security
10.2018 - 10.2019
Security Officer
B.U.P Security
06.2018 - 10.2018
Security Officer
AEGIS Security
05.2017 - 05.2018
Diploma - Business
Seneca College of Applied Arts And Technology
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