Mansi Ramchandani
London,ON
Summary
An energetic, fast-learner, friendly, and hard-working customer service representative along with strong creativity, patience, and ability to manage a conversational flow. Looking to gain a position to utilize my abilities and skills in ensuring work efficiency. Offering years of experience in customer service.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Pipping Kettle Soup Co.
London, ON
10.2020 - Current
My job title reflects customer service, in which my tasks are to prepare and pack food for customers including online orders. My task also includes handling cash register, I am also trained to supervise the closure of the store including the cash till.
Customer Service Representative
Dairy Queen
London, ON
01.2019 - 05.2020
My job was to provide customer service on all working levels including drive thru (lead), cake making and decoration, food preparation and serving. I was also responsible for front line setup of counters.
Education
Post Graduate Diploma - Public Relations - Corporate Communications
Fanshawe
London, ON05.2020
Post Graduate Diploma - Advanced Communication For Professionals
Fanshawe
London, ON05.2019
Bachelor of Science - Family And Community Sciences
Maharaja Sayajirao University of Baroda
Gujarat, India04.2019
Skills
- Problem-solving abilities
- Customer service
- Customer relations
- Opening and closing duties
- Sales expertise
- Adaptive team player
- Store maintenance
- High-energy attitude
- Baking
Additional Information
- Highly detail-oriented and self motivated communications professional specialized in English writing and speaking skills.
- Dedicated team member; always keeping myself and my team members motivated so that there can be smooth flow of work and coordination to provide with great customer service.
- Self learnt passionate home baker, who loves baking and desires to learn more in the feild.
Timeline
Customer Service Representative
Pipping Kettle Soup Co.
10.2020 - Current
Customer Service Representative
Dairy Queen
01.2019 - 05.2020
Bachelor of Science - Family And Community Sciences
Maharaja Sayajirao University of Baroda
Post Graduate Diploma - Advanced Communication For Professionals
Fanshawe
Post Graduate Diploma - Public Relations - Corporate Communications
Fanshawe