Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mansi Patel

South Lyon,MI

Summary

Strategic and results-driven software product owner with over 5 years of experience translating business needs into clear, actionable product requirements, and leading end-to-end Agile development. Skilled in backlog prioritization, cross-functional team leadership, and delivering user-centric solutions that align technology with business objectives in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technology Consulting Associate Manager

Accenture
Toronto, ON
12.2022 - Current
  • Directed a 15-member cross-functional team (BAs, developers, testers, and UI designers) in delivering technology solutions for five projects in the transportation and public sector industries.
  • Managed product requirements for three web applications, and championed Agile processes by leading ceremonies, creating, prioritizing, and managing the product backlogs.
  • Leveraged Google Analytics to monitor KPIs, resulting in a 90% user satisfaction rate, and a 40% increase in user engagement by driving continuous feature optimization based on data insights.
  • Acted as the primary client point of contact, launching 30+ features on time and within budget, while leading workshops and steering committee presentations to align stakeholders on product vision, roadmaps, milestones, and progress.
  • Defined and led the functional design of web application workflows and API integrations, translating product requirements into clear specifications to align frontend features with backend system capabilities.
  • Drove $1M in revenue growth by proactively uncovering new business opportunities from client needs and user feedback, leading to service expansion and sustained contract renewals for more than 5 team members.

Technology Consultant

Accenture
Toronto, ON
12.2020 - 12.2022
  • Orchestrated and led client workshops to define business requirements, prioritize features, and identify product backlog dependencies, ensuring alignment with release timelines, and strategic objectives.
  • Managed a team of 5 business analysts, providing guidance on functional design development, user stories, and feature prioritization, ensuring consistency and high-quality deliverables.
  • Collaborated with client teams and solution architects to assess and implement high-value integrations with legacy systems, driving process optimization, and increasing operational efficiency.
  • Prioritized and managed the product backlog, planned sprints, and led demos to ensure the continuous delivery of value to end users, fostering strong stakeholder engagement.

Senior Business & Integration Arch Analyst

Accenture
Toronto, ON
08.2017 - 11.2020
  • Assisted in the development of functional design documents and business process workflows across multiple feature enhancements.
  • Conducted end-user interviews to gather insights on user pain points and business processes.
  • Collaborated with clients to document and evaluate business requirements for Microsoft ERP and CRM implementations, ensuring alignment with project objectives and overall strategic goals.
  • Led the creation and execution of test plans and test cases, providing support throughout UAT cycles to ensure successful validation and stakeholder sign-off.

Education

Bachelor of Commerce - Business Technology Management

Toronto Metropolitan University
Toronto, ON
04.2017

Skills

  • Soft: Critical Thinking & Analytical Problem-Solving, Leadership & Mentorship, Team Collaboration & Cross-Functional Coordination, Effective Communication Skills, Stakeholder Engagement, Detail Oriented, Time Management & Multitasking
  • Technical: Azure DevOps, Jira, Mural, Figma, Google Analytics, APIs & Web Application Workflow Design, Generative AI, Atlassian Confluence, ServiceNow, Microsoft Office Suite, Microsoft Dynamics CRM, SharePoint
  • Other: Agile & Waterfall Methodologies, Product Management, Product Roadmap Development, Business Process Analysis, Requirements Gathering & Analysis, Functional Design, Quality Assurance Strategy and Planning, Domain Driven Design Thinking

Certification

SAFe 6.0 Product Owner/Product Manager

Timeline

Technology Consulting Associate Manager

Accenture
12.2022 - Current

Technology Consultant

Accenture
12.2020 - 12.2022

Senior Business & Integration Arch Analyst

Accenture
08.2017 - 11.2020

Bachelor of Commerce - Business Technology Management

Toronto Metropolitan University
Mansi Patel