Mansi Patel
Fort McMurray,Canada
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
11.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Customer/Sales representative
Coverall
05.2023 - 10.2023
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Improved sales revenue with effective communication of product features, benefits, and promotions.
- Responded to customer calls and emails to answer questions about products and services.
- Kept detailed records of daily activities through online customer database.
Administrator Assistant
Comune Industries
08.2018 - 01.2021
- Streamlined office operations by implementing efficient filing and organizational systems.
- Used Quickbooks and Excel to manage accounts payable and accounts receivable.
- Calculated hours and submitted payroll to achieve timely distribution of funds for 58-person team.
- Supported executive management by preparing reports, conducting research, and assisting with special projects.
- Increased efficiency in data entry tasks by implementing time-saving techniques and software tools.
- Provided exceptional administrative support during events, including setup, registration assistance, and on-site coordination.
Education
GED -
Keyano College
04.2024
Bachelor of Commerce - Accounting/Bookkeeping
Gujarat University
Ahmedabad, India04.2017
Skills
- Up-Selling
- Front Office Operations
- Report Preparation
- Microsoft Office proficiency
- Office Administration
- Customer Engagement
- POS System
- Payment Processing
Certification
- Common Safety Orientation (CSO)
- SAGE
- Quick Book
- POS
- Microsoft office
- Outlook and Teams
Timeline
Barista
Starbucks
11.2023 - Current
Customer/Sales representative
Coverall
05.2023 - 10.2023
Administrator Assistant
Comune Industries
08.2018 - 01.2021
GED -
Keyano College
Bachelor of Commerce - Accounting/Bookkeeping
Gujarat University
Similar Profiles
Kenia HernandezKenia Hernandez
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks
Marilyn GarciaMarilyn Garcia
Barista at StarbucksBarista at Starbucks
Lillian KnothLillian Knoth
Shift Supervisor at StarbucksShift Supervisor at Starbucks
MOHAMED FARAHMOHAMED FARAH
Heavy Equipment Operator at ClearStream EnergyHeavy Equipment Operator at ClearStream Energy