Dedicated student interested in applying excellent communication and interpersonal skills to any role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Hi, I’m
Mansi Mehra
Brampton,ON
Summary
Overview
1
Certification
Work History
HOTEL COMFORTRUDARPUR, INDIA
MANAGER
OCT2015 - MAR2017 (1 year & 5 months)
Job overview
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Recruited and hired qualified candidates to fill open positions.
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
STARBUCKSBrampton, ON
Snack Bar Attendant
DEC2019 - MAR2020 (3 months)
Job overview
- Took orders from customers cheerfully to maintain professional and welcoming appeal of snack area.
- Set up and broke down snack bar daily to serve over 100 customers.
- Restocked condiments, service supplies and snack bar foods throughout shifts to stay ahead of customer demands.
IMMIGRATION OFFICEBrampton, ON
Office Administrator
JUNE2020 - AUG2021 (1 year & 2 months)
Job overview
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
POPEYESBrampton, ON
Supervisor
JULY2022 - JUNE2023 (11 months)
Job overview
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Maintained positive working relationship with fellow staff and management.
- Oversaw quality control to identify inconsistencies and malfunctions.
Education
Cambrian College of Applied Arts And TechnologyGreater Sudbury, ON
from International Business Management
04.2019
University Overview
Cambrian College of Applied Arts And TechnologyGreater Sudbury, ON
from Organization Management
09.2018
University Overview
Skills
- Strategic Planning
- Business Development
- Operations Management
- Project Management
- Schedule Preparation
- Sales Techniques
- Time Management
- Negotiation
- Business Administration
- Employee Training and Development
Languages
English
Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
- Certified [Job Title]DISPATCH, [Company Name] - RAI TRUCKING DISPATCH [Year]2021
Timeline
MANAGER
HOTEL COMFORT
OCT2015 - MAR2017 (1 year & 5 months)
Snack Bar Attendant
STARBUCKS
DEC2019 - MAR2020 (3 months)
Office Administrator
IMMIGRATION OFFICE
JUNE2020 - AUG2021 (1 year & 2 months)
Supervisor
POPEYES
JULY2022 - JUNE2023 (11 months)
Cambrian College of Applied Arts And Technology
from International Business Management
Cambrian College of Applied Arts And Technology
from Organization Management
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