Mansi Khurana
Sechelt,BRITISH COLUMBIA
Summary
Motivated MBA graduate with strong analytical and leadership skills, seeking a Full-Time position. Experienced in enhancing operational efficiency and driving team performance through strategic planning and effective communication. Committed to achieving results and fostering a positive work environment aligned with organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Gibson, BC
02.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Sales Associate
Pet Valu
Sechelt, BC
09.2023 - 02.2024
- Led sales initiatives through effective customer engagement suggestive selling, and sharing product knowledge.
- Primary contact for customer relationship management, ensuring high customer satisfaction.
- Managed financial transactions, including cash handling and daily reconciliation.
- Maintained store security, alerting management to any breaches.
Relationship Manager
Star Health & Allied Insurance
India
07.2022 - 05.2023
- Marketed diversified health insurance products through leading Indian banks, increasing product penetration.
- Conducted customer needs assessments and recommended products that aligned with their financial goals.
- Managed customer relationships and satisfaction, addressing inquiries and claims efficiently.
Education
Bachelor - Business Administration in Business Analytics
Chitkara University
Master of Business Administration - undefined
University Canada West
Vancouver, BC, CanadaSkills
Administration
Marketing
Business and Data Analytics
Microsoft Office
Sales and Marketing
Tableau
SQL
Merchandising
Customer Relationship Management
Inventory Management
Leadership
Certification
- Python For Data Science, 07/01/24, 09/01/24, IBM
- Certified Digital Marketing Associate
- Emergency First Aid, 06/01/28
Timeline
Shift Supervisor
Starbucks
02.2024 - Current
Sales Associate
Pet Valu
09.2023 - 02.2024
Relationship Manager
Star Health & Allied Insurance
07.2022 - 05.2023
Bachelor - Business Administration in Business Analytics
Chitkara University
Master of Business Administration - undefined
University Canada West