Mansi Gupta
Regina,SK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Sales Manager
Kognitive Tech Inc.
10.2023 - Current
- Establish strong client relationships through consistent communication and excellent customer service.
- Lead a high-performing sales team, providing coaching and support for continued success.
- Conduct weekly operational interview rounds.
- Deliver new hire orientations weekly.
- Engage in periodic meetings with team leads to gauge and discuss areas of improvement, enhance regional results, and organize and manage daily operations.
- Attend on-campus and community job fairs to assist in recruitment.
- Coordinate with the payroll, field support, and recruitment teams to resolve team issues/ queries.
- Support and direct implementation of company initiatives and implementing effective sales strategies.
- Adapt to technological advancements to troubleshoot primary software and hardware sales equipment glitches.
Team Lead
Kognitive Tech Inc.
08.2022 - 10.2023
- Train new representatives on expected standards of care and customer service
- Work closely with Market Leader to ensure all new corporate initiatives are rolled out in a smooth and consistent nature and to enable future success.
- Coach existing representatives to improve their sales skills in the achievement of both personal and team/organizational goals.
- Lead an In-Field Team of 4-6 of Field Marketing Representatives
- Engaging with customers at our clients’ infield locations,
- Promoting and selling our clients’ financial service products
- Completing applicable sales reports
- Focus on building productive relationships with team members and customers.
Assistant Healthcare Administrator
St. Joseph Health Center
05.2022 - 08.2022
- Improved patient satisfaction by streamlining appointment scheduling and implementing follow-up calls.
- Assisted in budget management for the healthcare facility, resulting in a consistent decrease in spending over time.
- Collaborated with medical professionals to ensure efficient coordination of services for patients.
- Maintained a safe and secure environment for patients, staff, and visitors by implementing and monitoring appropriate safety protocols.
- Maintained up-to-date information in electronic medical records software.
- Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
Field Marketing Representative
Kognitive Tech Inc
09.2021 - 05.2022
- Enhanced product knowledge among retail staff by conducting informative training sessions and workshops.
- Engaging with customers at our clients’ infield locations to maximize sales.
- Promoting and selling our clients’ financial service products
- Ensure that all applications are completed accurately and per the clients' and governmental regulations.
- Completing applicable sales reports.
- Focus on building productive relationships with team members and customers.
- Managed budgets for marketing materials, negotiating with suppliers to secure cost-effective deals on promotional items.
- Collaborated closely with cross-functional teams including sales, operations, and finance departments to ensure seamless execution of all field marketing efforts.
Education
Diploma - Health Office Administration
Conestoga College Institute of Technology And Advanced Learning
08.2022
High School Diploma - Medical
Saint F Singh Convent
03.2021
Skills
- Coaching
- Territory Management
- Customer Service
- Strategic Planning
- Active Listening
- Effective Communication
- Time Management
- Performance Management
- Medical record-keeping
- Medical Billing
- Decision-Making
- Critical Thinking
- Sales Training
- Adaptability
- Problem-Solving
- Team Collaboration
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Basic Computer Course-Infowiz, India 2020-2021
Red Cross Aid Course 2022
Gold Sales Award 2022
Team Captain 2023
Timeline
Field Sales Manager
Kognitive Tech Inc.
10.2023 - Current
Team Lead
Kognitive Tech Inc.
08.2022 - 10.2023
Assistant Healthcare Administrator
St. Joseph Health Center
05.2022 - 08.2022
Field Marketing Representative
Kognitive Tech Inc
09.2021 - 05.2022
Diploma - Health Office Administration
Conestoga College Institute of Technology And Advanced Learning
High School Diploma - Medical
Saint F Singh Convent
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