Mansi Dhiman
Winnipeg,MB
Summary
Performance-oriented [Co-Manager] focused on delivering exceptional business results across sales and operations. Manage customer service, promotions, and training with practiced efficiency and attention to important details. Coordinate schedules and assignments, keeping teams efficient and on-task to handle all requirements. Motivated retail professional with progressive history in retail environments, natural leadership talents, and skills to positively impact business operations. Always pursuing opportunities to improve processes and team performance. History of enhancing sales and profits with hands-on management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Co-Manager
Guess Accessories
11.2022 - Current
As a manager at Guess, my responsibilities included overseeing daily operations, ensuring team productivity, and fostering a supportive work environment. One of my key responsibilities involved assisting an employee with a disability. I worked closely with him to understand his specific needs and collaborated with our HR team to provide necessary accommodations, such as a customized workstation and flexible scheduling. I regularly checked in with him to address any challenges and provided additional training to ensure he felt confident in his role.
To integrate a new, enthusiastic crew member into the team, I designed a comprehensive onboarding program that included mentorship and hands-on training. I paired them with an experienced team member to help them acclimate and encouraged open communication to address any concerns. By demonstrating empathy and offering tailored support, I helped create a positive and inclusive work environment, which fostered both personal growth and team cohesion.
Sales Associate
Hugo Boss
07.2021 - 11.2022
- Meeting the high standards for the high-end brand HUGO BOSS
- Ensuring each customer receives outstanding service which follows the SALES process
- Maintaining awareness of all promotions and advertisements
- Actively participating in daily huddle meetings.
Assistant Store Manager
Guess Factory Accessories
07.2020 - 07.2021
- Maintained accurate financial operations and budget targets with strict expense controls and effective tracking procedures
- Kept optimal inventory levels, controlling costs while keeping store ready for expected demands
- Maximized coverage for operations needs with effective scheduling and assignment delegation
- Assisted with purchasing and record-keeping tasks, including payroll, scheduling, and cash register deposits and receipts.
Sales associate / Future Leader
Guess Factory Accessories
11.2019 - 07.2020
- Maintained accurate financial operations and budget targets with strict expense controls and effective tracking procedures
- Kept optimal inventory levels, controlling costs while keeping store ready for expected demands
- Maximized coverage for operations needs with effective scheduling and assignment delegation
- Assisted with purchasing and record-keeping tasks, including payroll, scheduling, and cash register deposits and receipts.
Overnight Stocker
Walmart Inc.
09.2019 - 11.2019
- Replenished out-of-stock items on sales floor, staged overstock, and rotated product
- Unloaded incoming shipments from trucks, safely and independently lifting up to 30 pounds
- Monitored inventory levels and reported shortages to management
- Kept sales floor and stockroom tidy and organized by removing cardboard and pallets and replacing overstock in correct locations.
Education
Bachelor of Sciences (Majors) - Psychology
Faculty of Sciences, University of Manitoba
Winnipeg, MB02.2024
Skills
- Staff Management
- Consistent task completion
- Reliable follow-up
- Accurate and detail-oriented
- Self-management
- Stress tolerance
- Adaptability and flexibility
- Creative problem-solving
- Modeling professional behavior
- Influencing and guiding others
- Ability to work independently or in teams
Effective time management
Technicalandlanguageskills
- Cash auditing
- Employee training
- Multitasking
- Microsoft Word
- Analytical thinking
- Customer service
- Task prioritization
- Fluent in written and oral English as well as Hindi.
Volunteer Experience
- Language Exchange Program, Present, Learned about other culture while sharing my own culture., In addition to meeting new people, enhanced cross cultural communication., Improved reading, comprehension and writing abilities.
- Welcome Mentors, 09/2021, 01/2022, Mentoring new international students on personal and academic support., Completing training to support mentees during their transition to university.
- Science Rendezvous and the MB Schools tree planting challenge, 05/2021, 06/2021, Worked as a team leader for the Logistics team., Arranged pick-up or courier delivery of trees and making deliveries., Ensured schools are prepared to accept trees and confirmed tree orders.
- Shree Krishna Gau Seva Society, 10/2018, 03/2019, Provided lifesaving care and promoted rehabilitation and adoption., Cows were given special care in case of any injuries., Protected the cows by conservation and providing them shelter, hay, water etc.
- Mental Health Foundation, 10/2018, Attended India's biggest Mental Health Festival in association with Department of Psychiatry AIIMS, Delhi., The Festival was about the Theme of Youth and Mental Health., Featured some leading artists including the well-known 'Harnidh Kaur'.
- Mission Discovery, 07/2018, Intense studies delivered by NASA astronaut Dr. Michael Foale, CBE and world renown scientist in which student cover NASA team building and leadership, the environment of space, how to create technologically and scientifically, budgeting, planning and presentation skills., Presented a novel experiment to improve the understanding of the colonization of fungal spores in a microgravity environment. Received a letter of recommendation from Chris Barber, the Founder and Director of International Space School Educational Trust's.
- Military Hospital, 04/2018, 05/2018, Worked in department of Medicine with great enthusiasm in helping and taking proper care of patient., Helped in collection of blood samples, the medicine dispensing and general OPD management., Good working knowledge and understanding of basic nursing care of the patient., Gained good theoretical knowledge and practical experience., Received a recommendation letter from Lt Col (Dr) Ashutosh Chaturvedi, Classified Specialist (Medicine).
Languages
English
Full Professional
Certification
Certification of First Aid Level 1
Timeline
Co-Manager
Guess Accessories
11.2022 - Current
Sales Associate
Hugo Boss
07.2021 - 11.2022
Assistant Store Manager
Guess Factory Accessories
07.2020 - 07.2021
Sales associate / Future Leader
Guess Factory Accessories
11.2019 - 07.2020
Overnight Stocker
Walmart Inc.
09.2019 - 11.2019
Bachelor of Sciences (Majors) - Psychology
Faculty of Sciences, University of Manitoba
Similar Profiles
ISHNEET CHAHALISHNEET CHAHAL
Key Holder at Guess AccessoriesKey Holder at Guess Accessories
Anirudh AriyadkaAnirudh Ariyadka
Intern at Guess and Guess KidsIntern at Guess and Guess Kids
Kylin GirgusKylin Girgus
Assistant Store Manager at G By GuessAssistant Store Manager at G By Guess
Gurwinder KaurGurwinder Kaur
Cleaner at Sunrise EnterprisesCleaner at Sunrise Enterprises
Raven AbigosisRaven Abigosis
Sales Associate at GameStopSales Associate at GameStop