MANSI DHALL
Toronto,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Detailed Sales Representative well-known for turning problem accounts into long-term customers. Reliable and quick-paced. Proponent of team-based sales efforts.
Overview
3
3
years of professional experience
Work History
Sales Representative
OSL Retail Services
Toronto, ON
10.2022 - Current
- Elevated to top-tier advisor for wireless solutions, securing the 2nd-highest district sales in 2023; provided exceptional service and cultivated client trust, resulting in a 28% year-over-year revenue growth
- Resolved operational challenges promptly within a team of 15, improving customer service response time by 20% to boost client satisfaction and loyalty
- Developed and implemented targeted sales strategies, consistently surpassing monthly sales targets by an average of 25%
- Managed high customer traffic at Walmart, leading a team of 15 associates to enhance customer interactions and drive a 10% increase in sales revenue through streamlined operations
- Stepped into the role of interim manager during absences, overseeing audits, inventory management, and training programs, contributing to a 15% improvement in operational efficiency.
Human Resources Intern
Fife House
Toronto, ON
05.2023 - 09.2023
- Processed and documented daily employee master data changes with precision, ensuring 100% compliance with company policies and regulatory requirements
- Supported a team of 5 executives with efficient mail handling, professional phone communication, and seamless administrative assistance, reducing processing time by 15% to enhance office efficiency
- Strengthened written and verbal communication skills through frequent interactions with team members and external stakeholders, contributing to improved team cohesion and operational effectiveness.
Assistant Psychologist
Sir Ganga Ram Hospital
New Delhi
10.2021 - 04.2022
- Conducted therapy sessions, parent coaching, and assessments, collaborating on personalized treatment plans that significantly improved client outcomes
- Maintained meticulous patient records with a focus on confidentiality and accuracy, achieving a 95% compliance rate with hospital standards
- Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity.
Human Resource Intern
Power Finance Corporation
New Delhi
05.2021 - 09.2021
- Coordinated and conducted candidate interviews, optimizing recruitment processes and improving candidate experience, leading to a 20% reduction in time-to-fill metrics
- Managed confidential employee files and facilitated performance evaluation procedures, enhancing the HR documentation system.
Education
Master of Business Administration (M.B.A.) – Human Resources Management -
NMIMS
Mumbai01.2024
Post Graduate Diploma- Business Administration -
York University
Toronto, ON05.2024
Post Graduate Diploma - Human Resources Management -
Humber College
Toronto, ON08.2023
Bachelor of Arts (B.A.) - Applied Psychology -
Amity University
Noida06.2021
Skills
- Sales Expertise
- Customer Relationship Management
- Psychological Insight
- Communication
- Time Management
- Customer Service
- Persuasive negotiator
- Cold calling expertise
- Salesforce CRM
- Opportunity Identification
Timeline
Human Resources Intern
Fife House
05.2023 - 09.2023
Sales Representative
OSL Retail Services
10.2022 - Current
Assistant Psychologist
Sir Ganga Ram Hospital
10.2021 - 04.2022
Human Resource Intern
Power Finance Corporation
05.2021 - 09.2021
Master of Business Administration (M.B.A.) – Human Resources Management -
NMIMS
Post Graduate Diploma- Business Administration -
York University
Post Graduate Diploma - Human Resources Management -
Humber College
Bachelor of Arts (B.A.) - Applied Psychology -
Amity University
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