Hi, I’m
Manshu Gulati
Brampton,ON
Summary
Dynamic and results-driven professional with extensive experience in customer service and office administration. At King Tandoori, I enhanced customer loyalty through effective communication and upselling techniques, leading to significant sales growth. Proven ability to train staff and manage operations in fast-paced environments while maintaining a commitment to excellence and continual improvement.
Overview
1
year of professional experience
Work History
King Tandoori
Head Waiter
12.2024 - Current
Job overview
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Increased sales significantly by upselling higher-end products to customers.
Manager
Dominick Pizza
06.2024 - 10.2024
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
State Public SchoolNakodar,Punjab
Commerce
Sheridan CollegeMississauga, ON
Office Administration-Executive
Skills
- Office administration
- Document management
- Data entry
- Effective communication
- Team collaboration
- Strong leadership
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Head Waiter
King Tandoori
12.2024 - Current
Dominick Pizza
Manager
06.2024 - 10.2024
State Public School
Commerce
Sheridan College
Office Administration-Executive
Similar Profiles
Sukhmanjot KaurSukhmanjot Kaur
Customer Service Representative at King TandooriCustomer Service Representative at King Tandoori
Harpreet SinghHarpreet Singh
Guest Service Representative at King TandooriGuest Service Representative at King Tandoori
Ritika PuniaRitika Punia
Team Member at King TandooriTeam Member at King Tandoori