Hi, I’m
Manshu Gulati
Brampton,ON
Summary
Dynamic and results-driven professional with extensive experience in customer service and office administration. At King Tandoori, I enhanced customer loyalty through effective communication and upselling techniques, leading to significant sales growth. Proven ability to train staff and manage operations in fast-paced environments while maintaining a commitment to excellence and continual improvement.
Overview
1
year of professional experience
Work History
King Tandoori
Head Waiter
12.2024 - Current
Job overview
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Increased sales significantly by upselling higher-end products to customers.
Manager
Dominick Pizza
06.2024 - 10.2024
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
State Public SchoolNakodar,Punjab
Commerce
Sheridan CollegeMississauga, ON
Office Administration-Executive
Skills
- Office administration
- Document management
- Data entry
- Effective communication
- Team collaboration
- Strong leadership
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Head Waiter
King Tandoori
12.2024 - Current
Dominick Pizza
Manager
06.2024 - 10.2024
State Public School
Commerce
Sheridan College
Office Administration-Executive
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