Khushman Kaur
Brampton,ON
Summary
Enthusiastic retail professional with hands-on experience in customer service and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
7
7
years of post-secondary education
4
4
years of professional experience
Work History
HBA Clerk
No Frills
Brampton, ON
03.2026 - Current
- Greeted shoppers and guided them to specific products, ensuring satisfaction with beauty and health items.
- Knowledge of different skin types (dry, oily, sensitive) and matching customers with appropriate cleansers, moisturizers, or other products.
- Helping customers navigate product labels to avoid specific allergens, fragrances, or harsh chemicals.
- Understanding diverse hair types (textured, color-treated, fine) to recommend correct shampoos, conditioners, styling products, and dyes.
- Suggesting complementary products to increase the store's average basket size.
- Optimized HBA aisle layouts using store planograms, improving product visibility and department organization.
- Assisted customers with product inquiries and streamlined checkout processes for a smoother shopping experience.
- Arranged product displays to create an inviting shopping atmosphere. to enhance shopping experience.
Laboratory Experience
IIS
Jaipur, Rajasthan
07.2023 - 08.2024
- Worked as a lab assistant, ensuring proper handlings of lab equipments, maintaining proper hygiene conditions and following the food safety standards and protocols to perform the experiments efficiently.
- Conducted several experiments to check the quality of food products in order to ensure the food safety.
- Proximate composition analysis of the food products was performed to determine the major components of food, to assess nutritional value, detect adulteration and ensure quality control.
- Conducted microbiological experiments and chemical tests for the estimation of mineral content in food samples.
- Experiments were carried out using standard methodology and advanced instrumental techniques, following the food safety standards and protocols.
- Implemented food handling techniques and hygiene parameters to prevent and control pest infestation, to ensure the food safety and compliance with food industry standards.
Receptionist
IIS
Jaipur, Rajasthan
06.2022 - 06.2023
- Managed front desk operations and greeted incoming visitors warmly.
- Handled phone inquiries and directed calls to appropriate departments promptly.
- Scheduled appointments and maintained the university's calendar efficiently.
- Provided information about university programs and services to prospective students.
- Maintained organized filing systems for student records and administrative documents.
- Collaborated with faculty and staff to ensure smooth office operations daily.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed payments and updated accounts to reflect balance changes.
Education
Diploma - Food Science And Quality Control
IIS (Deemed To Be University)
07.2023 - 04.2024
Master of Science - Zoology
IIS (Deemed To Be University)
Jaipur, Rajasthan 07.2019 - 08.2021
Bachelor of Science - Zoology (Honours)
IIS (Deemed To Be University)
Jaipur, Rajasthan 07.2016 - 06.2019
Certificate - Food Science And Quality Control
IIS (Deemed To Be University)
07.2016 - 05.2017
Skills
- Customer service
- Point of sale
- Appointment scheduling
- Front desk operations
- Food safety standards
- Quality control
- Lab equipment handling
- MS Office
- Basic math
- Problem resolution
- Multitasking Abilities
- Teamwork and collaboration
- Effective communication
- Customer relationship management
- Positive demeanor
- Administrative support
Timeline
HBA Clerk
No Frills
03.2026 - Current
Laboratory Experience
IIS
07.2023 - 08.2024
Diploma - Food Science And Quality Control
IIS (Deemed To Be University)
07.2023 - 04.2024
Receptionist
IIS
06.2022 - 06.2023
Master of Science - Zoology
IIS (Deemed To Be University)
07.2019 - 08.2021
Bachelor of Science - Zoology (Honours)
IIS (Deemed To Be University)
07.2016 - 06.2019
Certificate - Food Science And Quality Control
IIS (Deemed To Be University)
07.2016 - 05.2017