AGNEL SIMON
Summary
Experienced Supervisor with 3 years experience at Tim Horton's, skilled in leading teams to achieve high performance and exceptional customer satisfaction. Proficient in managing daily operations with a focus on policy compliance and operational efficiency. Strong problem-solving abilities, meticulous attention to detail, and a commitment to delivering outstanding guest experiences. Expertise in inventory management, staff training, and scheduling. Excellent communicator with a collaborative leadership approach, dedicated to driving productivity and fostering a positive team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Tim Hortons
09.2021 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Customer Satisfaction
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Trained junior staff members in their development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
Associate of Applied Science - Electrician Foundation
Georgian College of Applied Arts And Technology
Barrie, ON06.2023
Skills
- Training and mentoring
- Goal-Oriented
- Teamwork
- Employee Motivation
- Direct Supervision
- Cash Handling
- Payroll
- Administration Work
- Inventory Management
- Waste Reduction
- Excellent Communication
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Certification
ServSafe Food Protection Manager Certificate
Timeline
Supervisor
Tim Hortons
09.2021 - Current
Associate of Applied Science - Electrician Foundation
Georgian College of Applied Arts And Technology
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