Manseerat Kaur
Edmonton
Summary
Driven professional with a proven track record at Smart Point and Arby's, enhancing customer satisfaction through exceptional service and maintaining high standards of cleanliness. Excelled in teamwork and collaboration, alongside a keen attention to detail, significantly contributing to a well-functioning store environment. Skilled in customer service and safety standards, consistently prioritized customer needs and store integrity.
Overview
1
1
year of professional experience
Work History
Front Desk and Cashier
Arby's
12.2024 - 01.2025
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Grocery Clerk
Smart Point
08.2023 - 07.2024
- Stocked shelves and arranged product displays for simple access.
- Rotated the store's inventory, making sure that any spoiled or expired goods were taken out right away and that the 'first in, first out' policy was followed.
- Kept goods displays and store aisles clean and in good condition to give customers a satisfying experience.
- Welcomed customers with a smile and offered timely, polite assistance,help customers find goods promptly.
Education
Human Resources Management
NorQuest College
Edmonton, ABHigh School Diploma -
Punjab Convent Senior Sec School
Bagha Purana, (Moga)03.2023
Skills
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Excellent Communication
- Customer service-focused
- Cleaning and sanitation
- Patience and empathy
LANGUAGES
English - Full Professional
Full Professional
Punjabi - Native or Bilingual
Native or Bilingual
Hindi
Full Professional
Timeline
Front Desk and Cashier
Arby's
12.2024 - 01.2025
Grocery Clerk
Smart Point
08.2023 - 07.2024
Human Resources Management
NorQuest College
High School Diploma -
Punjab Convent Senior Sec School
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