Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Timeline
Generic

Manseerat Kaur

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills. Willingness to take on added responsibility. Detail-oriented team player with strong organizational skills.

Overview

2
2
years of professional experience

Work History

Senior Beauty Consultant

Chatters Hair Salon
08.2023 - Current
  • Created visually appealing product displays, drawing the attention of customers and increasing brand awareness.
  • Implemented client retention strategies such as follow-up calls or emails.
  • Achieved monthly sales goals consistently by utilizing effective selling techniques tailored to individual customer needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended specific hair products to meet individual customer needs.
  • Managed efficient cash register operations.
  • Kept store clean and organized to provide shoppers with pleasant experience.
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.

Customer Service Representative

MADAME
01.2022 - 03.2023
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

BACHELOR OF ARTS - ENGISH

University of Winnipeg
Winnipeg, MB
05.2026

HIGH SCHOOL DIPLOMA -

Budha Dal Public School
07.2021

Skills

  • Retail Store Operations
  • Credit and Cash Transactions
  • Sales Goal Attainment
  • Suggestive Selling
  • Front Desk Management
  • Sales Expertise
  • Cash Drawer Management
  • Client Relationship Building
  • Point-of-sale system operation

Languages

English
Hindi
Punjabi

Hobbies and Interests

  • Art (Calligraphy, Painting)
  • Volunteer in Animal Rescue Work.
  • Reading
  • To learn new languages.

Timeline

Senior Beauty Consultant

Chatters Hair Salon
08.2023 - Current

Customer Service Representative

MADAME
01.2022 - 03.2023

BACHELOR OF ARTS - ENGISH

University of Winnipeg

HIGH SCHOOL DIPLOMA -

Budha Dal Public School

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Manseerat Kaur