Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manroop Kaur Sekhon

Abbotsford,Canada

Summary

Motivated Marketing major at the University of the Fraser Valley with 2 years of diverse customer service experience. Skilled in cash handling and proficient in Microsoft Office tools. Thrives in fast-paced environments, delivering effective client interactions. Developed strong communication and teamwork skills in a customer-focused environment, ensuring excellent customer service and maintaining organized workspaces. Approach tasks with a positive attitude and genuine interest in helping others. Excited to bring these abilities to a new field, quickly learning company products and services for accurate and efficient customer support. Seeking to leverage these skills to contribute effectively to a new team and environment.

Overview

1
1
year of professional experience

Work History

Crew Member

Firehouse Subs
09.2024 - Current
  • Provided fast, friendly service in a high-volume environment
  • Took orders, prepared meals, and collected electronic and cash payments.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Junior Marketing Consultant

TELUS Communications
04.2024 - 06.2024
  • Increased client base with targeted outreach and networking initiatives.
  • Enhanced brand loyalty by crafting compelling brand narratives.
  • Coordinated events and promotions to increase brand awareness.
  • Improved client satisfaction by delivering tailored marketing solutions.

Front End Associate

Costco Wholesale
11.2023 - 01.2024
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Collaborated with cross-functional teams to ensure seamless integration of front-end designs with back-end functionality.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor of Business Administration - Marketing

University of the Fraser Valley
Abbotsford, BC
12.2024

Skills

  • Customer engagement
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Attention to detail
  • Microsoft 365
  • Safe food handling
  • Hospitality service expertise
  • Equipment maintenance
  • Sales expertise

Timeline

Crew Member

Firehouse Subs
09.2024 - Current

Junior Marketing Consultant

TELUS Communications
04.2024 - 06.2024

Front End Associate

Costco Wholesale
11.2023 - 01.2024

Bachelor of Business Administration - Marketing

University of the Fraser Valley
Manroop Kaur Sekhon