Manroop Kaur
Brampton,ON
Summary
Experienced and style-savvy Retail Store Manager with 3 years in the fashion industry, combining a strong eye for trends with proven leadership in driving sales and team performance. Skilled in visual merchandising, client experience, inventory control, and staff development to create a premium in-store atmosphere. Adept at analyzing fashion retail KPIs to boost profitability while maintaining brand standards and enhancing customer loyalty. Passionate about fashion and committed to delivering exceptional service in fast-paced, high-volume retail environments.
Overview
3
3
years of professional experience
Work History
Store Manager
H&M Hennes & Mauritz
2023.04 - 2025.07
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Supported inventory management by organizing stock and conducting regular audits.
- Learned point-of-sale systems to process transactions accurately and efficiently.
- Collaborated with team members to maintain store cleanliness and visual merchandising standards.
- Participated in staff training sessions to enhance product knowledge and service skills.
- Monitored sales floor activities, identifying areas for improvement in customer engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Store Manager
Ardene
2022.09 - 2023.04
- Assisted in daily store operations, ensuring optimal inventory levels and product presentation.
- Trained new staff on customer service protocols and operational procedures to enhance team efficiency.
- Monitored sales performance and provided insights to improve merchandising strategies and product placement.
- Collaborated with the management team to implement promotional campaigns, driving customer engagement.
- Conducted regular inventory audits, maintaining accuracy in stock levels and reducing discrepancies.
- Supported scheduling efforts, optimizing workforce allocation during peak hours for improved service delivery.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Esthetician - Bussiness
Humber College
Etobicoke, ON04.2024
Skills
Visual merchandising
Sales and KPI management
Team leadership and training
Inventory and stock control
Customer relationship management
Team leadership
Languages
English
Full Professional
Timeline
Store Manager
H&M Hennes & Mauritz
2023.04 - 2025.07
Assistant Store Manager
Ardene
2022.09 - 2023.04
Esthetician - Bussiness
Humber College