Manroop Kaur
Windsor,ON
Summary
The primary aim of our work as BUSINESS DEVELOPMENT EXECUTIVE was to hit our revenue targets for the month. To be successful as a Business Development Executive, we attended networking events with the intention of attracting and retaining clientele. Ultimately, as an outstanding Business Development Executive, we kept a close eye on clients' feedback to ensure that our products and services always exceed expectations.
Overview
3
3
years of professional experience
Work History
Team Member
Tim Hortons
08.2022 - Current
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
Bank Teller
SBI
08.2021 - 03.2022
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Business Development Executive
Full Time( VERZEO EDUTECH)
01.2021 - 07.2021
- Created reports and targeted lists to present to upper management.
- Collaborated with sales and marketing departments to support business objectives and client acquisition.
- Maintained client information and communications in [Software] CRM system.
- Sought out and engaged with customers to drive sales and service using suggestive selling.
Education
Master of Science - MEng - Electrical And Computer Engineering
University of Windsor
Windsor, ON09.2023
Bachelor of Science - Computer Engineering
Thapar Institute of Engineering And Technology
Punjab06.2021
Skills
- Client Contact
- Personnel Management
- Special Events
- Product Knowledge
- Team Goals
- Link Building
- Strategic Initiatives
- Microsoft Excel
- Responding to Difficult Customers
- MySQL
- PROJECT SCHEDULING
- MS OFFICE
- Strategic Networking
- Professional Networking
- Customer Engagement Strategies
- Preparation of Demonstrations
- Customer Support
- Effective Written and Verbal Communication
- Communications Strategies
Achievements
- Recognized as Employee of the Year for outstanding performance and team contributions
- Appreciated by Head of Department for assuring the quality of service and excellent professional work Promoted from team member to team leader, in less than a month
Certifications
Canadian Investments Funds Course (CIFC). Certified by Canadian Securities Institute to have successfully completed the Investment funds in Canada Course .
Completion date: October 12, 2023
Timeline
Team Member
Tim Hortons
08.2022 - Current
Bank Teller
SBI
08.2021 - 03.2022
Business Development Executive
Full Time( VERZEO EDUTECH)
01.2021 - 07.2021
Master of Science - MEng - Electrical And Computer Engineering
University of Windsor
Bachelor of Science - Computer Engineering
Thapar Institute of Engineering And Technology
Similar Profiles
Chidumebi IwuohaChidumebi Iwuoha
Sales Associate at Tim HortonsSales Associate at Tim Hortons
Teniola LadeneganTeniola Ladenegan
Team Member at Tim HortonsTeam Member at Tim Hortons
MOHAMED SAADMOHAMED SAAD
Team Member at Tim HortonsTeam Member at Tim Hortons
Madison DaviesMadison Davies
Team Member/Supervisor at Tim HortonsTeam Member/Supervisor at Tim Hortons
Santana LaraSantana Lara
Oncology and Bone Marrow Transplant Nurse at Karmanos Cancer InstituteOncology and Bone Marrow Transplant Nurse at Karmanos Cancer Institute