Manroop Dhillon

I played a vital role in providing exceptional customer service and ensuring a positive shopping experience for our valued customers. I was responsible for assisting customers with their inquiries, processing transactions accurately and efficiently, and maintaining a clean and organized store environment. Attending to my duties with excellent communication skills, attention to detail, and a friendly demeanor.

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Worked productively with customers to meet order requirements and service expectations.
• Tracked substitutions and informed customers of changes.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Helped customers locate products and checked store system for merchandise at other sites.
• Consistently met deadlines and quality goals for accuracy and timeliness.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Kept food preparation area, equipment, and utensils clean and sanitary.