Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Carl's Jr
04.2023 - Current
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Cashier
Gelayo
06.2021 - 05.2022
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Monitored inventory levels, restocking items as needed to ensure product availability.
Crew Member
Crumbl Cookies
03.2021 - 08.2021
Assisted customers with orders, providing exceptional service and product knowledge.
Implemented feedback from management to enhance workflow and productivity.
Education
Psychology
Butte College
Oroville, CA
Skills
Cash handling
Team leadership
Customer service focus
Team supervision
POS system operation
Certification
Food Handling Certification - Expiration: March 9, 2026