Dynamic and detail-oriented professional with experience at Amazon, excelling in order processing and inventory control. Proven ability to enhance workflow efficiency through effective collaboration and customer relationship management. Skilled in scanner operation and adept at fostering positive team dynamics, ensuring timely and accurate order fulfillment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Order Picker
Amazon
Scarborough, ON
11.2024 - 01.2025
Operated handheld scanners to accurately locate and pick customer orders.
Maintained cleanliness and organization in the picking area for optimal efficiency.
Collaborated with team members to streamline order fulfillment processes.
Handled packaging materials to ensure safe shipment of items to customers.
Followed safety protocols and guidelines while operating warehouse equipment.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
Office Assistant
J and A international inc.
Mississauga, Ontario
01.2022 - 11.2024
Managed daily office operations and maintained organized filing systems.
Supported team members with administrative tasks to enhance workflow efficiency.
Collaborated with colleagues to streamline office procedures and improve productivity.
Maintained inventory of office supplies and coordinated procurement when necessary.
Maintained an organized filing system of paper documents and electronic files.
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Answered phone calls and directed them to appropriate personnel.
Answered and directed phone calls to appropriate staff members.
Provided customer service, addressing inquiries and resolving issues promptly.
Handled incoming and outgoing mail and packages, including preparation for shipping.
Trained staff members to perform work activities and use computer applications.
Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
Education
GED -
HUMBER COLLEGE
Toronto, ON
12-2021
HIGH SCHOOL - BUSINESS ACCOUNTING
CJS PUBLIC SCHOOL
JALANDHAR PUNJAB
03-2019
Skills
Scanner operation
Customer relationship management
Inventory control
Forklift operation
Order processing
Packaging methods
Certification
SECURE VALID G LICENSE WITH CLEAN RECORDS SINCE JANUARY 2022.