Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manreet Kaur

Brampton

Summary

Dynamic logistics professional with proven expertise at Smartway Freight Systems Inc. in load planning and route optimization. Adept at negotiating freight rates and ensuring compliance, while fostering excellent communication with clients and team members. Recognized for enhancing operational efficiency and maintaining high customer satisfaction in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Outbound and Inbound Dispatcher

Smartway Freight Systems Inc.
06.2024 - Current
  • Analyse and negotiate freight rates based on per-mile averages in designated regions.
  • Arrange and broker freight loads as needed to optimize efficiency.
  • Directed the dispatching, routing, and tracking of 50 fleet vehicles.
  • Coordinate and schedule dispatch of auto parts deliveries to ensure timely and accurate customer service.
  • Utilize LMS (Logistics Management System) portal to assign shipments, track delivery progress, and manage dispatch workflows.
  • Coordinate with third-party logistics partners as needed, ensuring smooth handoffs and data updates in the system.
  • Conduct daily reviews of pending, in-progress, and completed orders to ensure KPI targets are met.

Dispatcher

Northstar Transport Inc.
09.2022 - 06.2024
  • Ensuring efficient operations and customer satisfaction.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate the timely delivery of goods and materials.
  • Plan, mange and coordinate all outbound and inbound loads.
  • Directed dispatching, routing, and tracking of 30+ fleet vehicles.
  • Operate Peak-On-Demand system to handle high-volume order surges, especially during peak sales periods.
  • Operate Peak-On-Demand system to handle high-volume order surges, especially during peak sales periods.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Logistics Coordinator

Guru Nanak Truck And Trailer Repair
03.2021 - 08.2022
  • Coordinate and book loads with brokers and shippers to meet capacity needs.
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.

Education

Bachelor of Early Childhood Care And Education - Medical Science

CDI COLLEGE
Montreal, QC
10-2021

Skills

  • Load Planning & Booking
  • Accounts Receivable
  • Route Planning
  • Time Management
  • MS Office
  • Safety Compliance
  • Excellent Communication skills
  • Data Entry
  • Active listening

Languages

French
Limited Working

Timeline

Outbound and Inbound Dispatcher

Smartway Freight Systems Inc.
06.2024 - Current

Dispatcher

Northstar Transport Inc.
09.2022 - 06.2024

Logistics Coordinator

Guru Nanak Truck And Trailer Repair
03.2021 - 08.2022

Bachelor of Early Childhood Care And Education - Medical Science

CDI COLLEGE

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Manreet Kaur