Manprit (Meena) Natt
Langley,B.C
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Motivated individual with a high priority to obtain a position of service to the community.
Overview
22
22
years of professional experience
Work History
Medical Office Assistant
Community Birth Program
2022.04 - Current
- Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
- Collaborated effectively with interdisciplinary teams to optimize patient care plans based on individual needs and preferences.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
Birth and Postpartum Doula
Self-Employed
2019.03 - 2023.10
- Enhanced prenatal and postpartum care by providing evidence-based information, emotional support, and physical comfort measures.
- Supported birthing persons in achieving their desired birth experience by creating a calm and nurturing environment.
- Assisted clients in preparing for labor and delivery through tailored birth plan consultations and childbirth education classes.
- Managed client needs during labor with effective pain relief techniques such as massage, breathing exercises, and positioning adjustments.
- Collaborated with medical professionals to ensure seamless communication and coordinated care throughout the birthing process.
- Reduced stress levels of expectant families by providing continuous emotional support and addressing concerns promptly.
Clinic Manager
Divine Elements Naturopathic Family Wellness Center
2015.12 - 2019.06
- Accomplished multiple tasks within established timeframes
- Onboarded new employees with training and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Developed and maintained relationships with customers and suppliers through account development
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Delivered feedback to decision-makers regarding employee performance and training needs
- Approved regular payroll submissions for employees.
Licensed Practical Nurse
Fraser Health Authority
2012.06 - 2015.01
- Documented accurate and complete patient information to address patient problems and expected outcomes
- Administered controlled narcotics, inserted IVs, and performed catheterizations
- Performed routine evaluations of each patient's status, needs and preferences
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels
- Used aseptic techniques to provide sterilized wound care and dressing applications
- Comforted and counseled patients and families throughout the care process
- Collaborated with an interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Nursing Assistant
Guildford Seniors Village
2002.01 - 2012.01
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Provided care for activities of daily living including dressing, grooming, feeding, and bathing
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
- Assisted with patient transport to reduce instances of infection
- Planned, prepared, and served meals and snacks according to prescribed diets
- Remained alert to problems or health issues of clients and competently responded
- Recognized and reported abnormalities or changes in patients' health status to the case manager
- Wiped down equipment with proper cleaning products after each use.
Education
Birth Doula -
Birth Doula Training
Vancouver, B.C05.2018
Licensed Practical Nurse Program -
Sprott-Shaw Community College
Vancouver, B.C05.2012
Nursing Aide Program -
Sprott-Shaw Community College
Surrey, B.C12.2001
Grade 12 Diploma -
Johnston Heights Secondary School
Surrey, B.C01.1999
Skills
- Compassionate
- Organized
- Empathetic
- Able to work in a fast-paced environment
- Ability to multi-task and prioritize importance
- Good interpersonal communication skills
- Speedy and accurate typing skills
- Fluent in English and Punjabi
- Can work in a team or independently
- Attention to Detail
- Flexible Schedule
- Schedule Management
- Transcription
- Staff Leadership
- Office Coordination
- Professionalism
Hobbies and Interests
- Yoga
- Weightlifting
- Practicing mindfulness
- Reading
- Hiking
- Dancing
Languages
English
Punjabi
Additional Information
Able to type 40 wpm
Experience with Windows, MS Word, and Excel
Have a valid B.C Drivers License
Willing and able to work flexible hours, overtime, and on short notice.
Able to travel for work.
No Criminal Record
Physically fit and healthy
Able to lift heavy objects
Timeline
Medical Office Assistant
Community Birth Program
2022.04 - Current
Birth and Postpartum Doula
Self-Employed
2019.03 - 2023.10
Clinic Manager
Divine Elements Naturopathic Family Wellness Center
2015.12 - 2019.06
Licensed Practical Nurse
Fraser Health Authority
2012.06 - 2015.01
Nursing Assistant
Guildford Seniors Village
2002.01 - 2012.01
Birth Doula -
Birth Doula Training
Licensed Practical Nurse Program -
Sprott-Shaw Community College
Nursing Aide Program -
Sprott-Shaw Community College
Grade 12 Diploma -
Johnston Heights Secondary School
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