Dedicated sales and customer service specialist with a strong background in negotiation and communication .Having capability work on time ,give right information to customer and mentoring sales and customer service representives.
• Client Consultation & Assessment
• Review client backgrounds and documentation to assess suitability for permanent residency, work permits, or study visas.
• Prepare, review, and submit immigration applications, ensuring all forms and supporting documents meet current regulatory standards.
• Maintain accurate and confidential case files in compliance with legal and organizational guidelines.
• Liaise with government agencies and external legal partners to follow up on application statuses, resolve discrepancies, and expedite case processing.
• Collaborate with colleagues to develop strategies for managing complex or high-priority cases.
• Monitor application deadlines and procedural updates to ensure all cases are managed efficiently and in accordance with the latest immigration policies.
• Provide ongoing client support by addressing inquiries, delivering status updates, and offering post-application guidance.
• Guide clients through the immigration process by explaining eligibility criteria, required documentation, and legal procedures.
• Conduct initial assessments to determine client needs and develop tailored application strategies.
• Draft and organize detailed case files, including letters of support, legal forms, and briefing documents for immigration applications.
• Perform quality checks on documentation to ensure accuracy and compliance with governmental standards.
• Act as the primary point of contact between clients, government agencies, and legal representatives to track progress and resolve issues.
• Schedule and conduct follow-up meetings to update clients on case progress and address any additional needs.
• Stay up-to-date with changes in immigration laws and policies to provide clients with the most current advice.
• Contribute to team discussions on process enhancements and share best practices to improve overall case management efficiency.