Manpreet Kaur Randhawa
Prince George,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server/shift Lead at Boston Pizza
Employer: Duke
08.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Supervisor
Company: 1173585 Ricky's all day grill . Manager: Sonia Nijjar
04.2020 - 07.2022
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Ordered new supplies and food to maintain service levels.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Limited portion sizes and used garnishes to control food costs.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained compliance with company policies, objectives and communication goals.
- Provided supportive link between external customers and internal operations.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year.
Cashier/Customer Service Cashier at Fatburger
Manager: Sonia Nijjar
04.2019 - 04.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
BBA - Business Management
College of New Caledonia
Prince George, BC2021
Course - Certified Course in Computer Application
Bharat Computer Center
Barnala( Punjab)2018
Secondary Education - Non Medical
LBS College Barnala
Barnala( Punjab)2015
Skills
- Priority management
- Financial Management
- Staff Management
- Team Building
- Training and mentoring
- Job Assignments
- Leadership
- Cash Register Operation
- Payment Collection
- Total Payment Calculation
- Inventory Stocking
- POS Inventory System Operation
- Building Customer Loyalty
- Meeting Sales Goals
- Time Management
- Store Opening and Closing
- Customer Service
Certification
Food safe
Serving it Right
WHMIS
Timeline
Server/shift Lead at Boston Pizza
Employer: Duke
08.2022 - Current
Supervisor
Company: 1173585 Ricky's all day grill . Manager: Sonia Nijjar
04.2020 - 07.2022
Cashier/Customer Service Cashier at Fatburger
Manager: Sonia Nijjar
04.2019 - 04.2020
BBA - Business Management
College of New Caledonia
Course - Certified Course in Computer Application
Bharat Computer Center
Secondary Education - Non Medical
LBS College Barnala
Food safe
Serving it Right
WHMIS
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