Manpreet Kaur Kaler
Kamloops,BC
Summary
Eager Kitchen Hand known for cleaning workstations, handling dish washing duties and monitoring inventory. Well-trained to keep kitchen well-stocked and ready for busy mealtimes. Considered motivated employee with positive attitude.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Petro-Canada
Kamloops, BC
01.2022 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Pizza Cook
Canadian Pizza
India
03.2020 - 04.2021
- Reduced food waste by efficiently managing ingredients inventory and rotating stock as needed.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
Education
Post Baccalaureate Diplomq - Human Resources Management
Thompson River University
Kamloops, BC12.2023
Skills
- Food preparation
- Knife skills
- Menu knowledge
- Order-taking and point-of-sale (POS) systems
- Beverage preparation
- Inventory management
- Cash handling
- Table setting and presentation
- Cleaning and maintenance
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Petro-Canada
01.2022 - 12.2023
Pizza Cook
Canadian Pizza
03.2020 - 04.2021
Post Baccalaureate Diplomq - Human Resources Management
Thompson River University