Summary
Overview
Work History
Education
Skills
Timeline
Generic
Manpreet Kaur Jhass

Manpreet Kaur Jhass

Surrey,BC

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Metrovancouver, Regional Parks
Burnaby, British Columbia
04.2025 - Current
  • Handling complex clerical and administrative tasks: calendar and appointment management, meeting coordination, document preparation, correspondence formatting, and records maintenance.
  • Assisting with the preparation of corporate reports, documents, meeting agendas, and minutes, ensuring accuracy before distributing them to internal and external clients.
  • Coordinating correspondence, reports, and meeting agendas for committees.
  • Managing, maintaining, and following up on parks-related inquiries from members of the public.
  • Update contact lists regularly when changes occur in employee status or contact information.
  • Coordinated mailings, including sorting mail, preparing packages for shipping via courier service, or postal service.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Preparing and managing meeting materials: agenda distribution, minute-taking, and coordinating travel or logistics for participants.
  • Processing financial and operational forms: invoices, purchase orders, timesheets, expense claims, and requisitions.
  • Managing mail, supplies, and administrative workflows, possibly including supervising or delegating to junior support staff.
  • Supporting planning for outdoor programs, event registrations, and volunteer coordination.
  • Ensuring administrative support for park operations (e.g., visitor services, stewardship programs, and park associations).

Office Administrator

Acme Visa Solutions
Surrey, BC
04.2023 - 01.2025
  • Meeting the clients independently or under the supervision of senior immigration consultants or lawyers.
  • Sets up and maintains filing system(s) for materials such as correspondence, personnel records, equipment and supply records by indexing binders, creating and labeling files and filing material.
  • Responded promptly to inquiries from clients regarding their applications or other matters.
  • Provides reception services by performing duties such as operating a multi-line switchboard or phone, answering/directing incoming calls for staff, taking messages, answering routine inquiries, and providing information of a general nature. Receives visitors and refers to appropriate areas.
  • Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the client/family and/or members of the public.
  • Sets up and maintains the filing system for a variety of records such as correspondence, reports, minutes, directories, and personnel information by performing duties such as creating and labeling files, developing forms, indexing materials, and filing.
  • Processes incoming and outgoing mail, faxes, reports/records, and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup utilizing a postage meter as required. Signs for receipt of packages and shipments.
  • Maintains levels of stationery, office supplies, and resources according to pre-determined levels by photocopying, completing requisitions for signature, and forwarding approved requisition to appropriate personnel.
  • Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes as required.
  • Assists with client intake by performing functions such as scheduling and confirming client appointments, obtaining client information, completing required documentation, and maintaining waiting lists.
  • Performs other related duties as required

Office Administrator

Can-X Immigration Consulting and Inc.
Surrey, BC
09.2022 - 03.2023
  • Sets up and maintains filing system(s) for materials such as correspondence, personnel records, equipment and supply records by indexing binders, creating and labeling files and filing material
  • Scheduled appointments for senior management team members using Outlook calendar system.
  • Organized meetings, conferences, travel arrangements and other events as required.
  • Reviewed employee time sheets for accuracy prior to submission for payroll processing.
  • Performed clerical duties such as photocopying, faxing and scanning documents.
  • Maintained customer confidence and protected operations by keeping information confidential.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Coordinated and managed daily administrative operations of the office.
  • Developed strong relationships with clients through excellent customer service skills.
  • Greeted visitors warmly upon arrival at the office premises.
  • Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
  • Resolved customer inquiries and complaints requiring management-level escalation.

Admin Assistant

Uhaul Canada
Surrey, BC
09.2021 - 02.2023
  • Directed customer inquiries to appropriate department personnel.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed database systems containing customer contact information.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Scheduled appointments between clients and customers and internal staff members.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Facilitated communication between different departments within the organization.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.

Education

BBA - Business Management

Kwantlen Polytechnic University
Surrey, BC
08-2022

Skills

  • Detailed data entry skills
  • Call attendant skills
  • Administrative skills
  • Know how to operate CRM
  • Ability to type at 55 wpm
  • Ability to deal with others effectively
  • Ability to write and communicate effectively in English, Punjabi, and Hindi
  • Multitasking
  • Decision-Making
  • Sales Techniques
  • Effective customer upselling
  • Time Management
  • Excellent Communication
  • Organizational Skills
  • Problem-solving abilities
  • Relationship Building
  • Account Servicing

Timeline

Administrative Assistant

Metrovancouver, Regional Parks
04.2025 - Current

Office Administrator

Acme Visa Solutions
04.2023 - 01.2025

Office Administrator

Can-X Immigration Consulting and Inc.
09.2022 - 03.2023

Admin Assistant

Uhaul Canada
09.2021 - 02.2023

BBA - Business Management

Kwantlen Polytechnic University

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Manpreet Kaur Jhass