Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Manpreet Suaan

Kelowna,BC

Summary

Forward-thinking Pharmacy Assistant with strong drive for achievement and exceptional communication skills. Proactive in assisting pharmacists with medication preparation, inventory management, and customer service. Adept at maintaining positive and efficient work environment while ensuring accuracy and compliance with regulations. Committed to delivering outstanding patient care and enhancing pharmacy's operational success.

Experienced with prescription processing and patient assistance, ensuring efficient pharmacy operations. Utilizes strong organizational skills and attention to detail in inventory management and administrative tasks. Knowledge of pharmacy software and communication techniques to support team goals and patient care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

PHARMACY ASSISTANT

Shoppers Drug Mart
08.2024 - Current
  • Utilized communication skills to effectively interact with patients, pharmacists, doctors, nurses, insurance companies and other medical personnel.
  • Established and maintained patient profiles, included lists of medications taken by individual patients.
  • Received, stored, and prepared prescription orders according to established procedures.
  • Managed daily workflow within the pharmacy department to ensure timely completion of tasks.
  • Answered phone calls from patients regarding medication refills or questions about prescriptions.

PHARMACY ASSISTANT

Pharmasave
08.2023 - 10.2024
  • Processed prescription refill authorization requests and entered responses from providers into pharmacy database.
  • Verified accuracy of medication labels prior to dispensing drugs to customers or patients.
  • Prepared IV admixtures following established guidelines for safe compounding practices.
  • Handled incoming calls from customers seeking advice on over-the-counter drugs and prescriptions.
  • Processed prescription orders from physicians and other healthcare providers in a timely manner.

SUPERVISOR

Jugo juice
08.2021 - 12.2023
  • Trained new employees on company policies, procedures and work ethics.
  • Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
  • Ensured that safety protocols were followed at all times by all staff members.

SALES ASSOCIATE

Bikini village
06.2022 - 04.2023
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
  • Greeted customers warmly and offered assistance.
  • Performed cleaning tasks, keeping store neat and organized.
  • Helped customers find and select products.
  • Established a positive rapport with customers by delivering friendly, personalized service.
  • Arranged and display merchandise to promote sales.

TEAM LEADER

McDonald's
12.2020 - 08.2022
  • Motivated team to achieve optimal results through effective communication and interpersonal skills.
  • Mentored and coached team members to ensure successful performance.
  • Delegated tasks to team members according to project requirements and employee strengths.
  • Mentored junior staff by providing advice on how to handle challenging situations effectively.
  • Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks.

CASHIER

Save on foods
08.2019 - 01.2020
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Built and maintained positive working relationships with co-workers.
  • Developed and maintained a positive working relationship with customers.

Education

Associate of Arts(A.A.) - Geography

Okanagan college
Kelowna
04.2023

Skills

  • Prescription Compounding
  • Client Needs Assessment
  • Problem-Solving Skills
  • Individual Trainings
  • Updating Computer Database
  • Digital Filing
  • Effective Listening
  • Customer service
  • Data entry
  • Prescription interpretation
  • Verifying orders
  • Processing payments
  • Pharmaceutical calculations
  • Drug inventory control
  • Insurance billing
  • Technical troubleshooting
  • Analytical thinking

Certification

  • Serving it right
  • Food safe

Languages

English
Full Professional

Timeline

PHARMACY ASSISTANT

Shoppers Drug Mart
08.2024 - Current

PHARMACY ASSISTANT

Pharmasave
08.2023 - 10.2024

SALES ASSOCIATE

Bikini village
06.2022 - 04.2023

SUPERVISOR

Jugo juice
08.2021 - 12.2023

TEAM LEADER

McDonald's
12.2020 - 08.2022

CASHIER

Save on foods
08.2019 - 01.2020

Associate of Arts(A.A.) - Geography

Okanagan college

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Manpreet Suaan