MANPREET SINGH
Airdrie
Summary
Professional with strong background in customer interactions and service solutions. Experienced with coordinating administrative functions to ensure smooth office operations. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator
Day & Ross
07.2022 - Current
- Managed scheduling and logistics for meetings, ensuring optimal use of resources.
- Coordinated office operations to enhance workflow efficiency and support team objectives.
- Trained new administrative staff on office procedures and software applications, fostering team cohesion.
- Streamlined communication processes between departments, reducing response times significantly.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
Dispatch Coordinator
Day & Ross
07.2020 - 06.2022
- Coordinated daily dispatch operations, ensuring timely delivery of goods and services.
- Managed communication between drivers, customers, and warehouse staff for seamless logistics.
- Implemented process improvements to enhance operational efficiency and accuracy.
- Analyzed dispatch data to identify trends and optimize routing strategies.
- Organized paperwork and explained individual job parameters for each assignment.
- Assisted in the development of performance metrics for drivers, leading to increased productivity and accountability.
Production Supervisor
North American Produce Sales
09.2018 - 06.2020
- Supervised daily production operations, ensuring adherence to quality standards and safety protocols.
- Trained and mentored team members on equipment usage and operational best practices.
- Established clear priorities and production quality standards.
- Monitored inventory levels, facilitating timely replenishment of supplies for uninterrupted operations.
- Coordinated project workflows for departments.
Education
Financial Services
Canadore College
Mississauga, ON01.2017
General Art & Science
Niagara College
Niagara Falls, ON12.2015
International Business Management
Mohawk College
Hamilton, ON01.2015
Bachelor of Commerce - undefined
Punjab University
Punjab04.2012
Skills
- MS excel, and outlook
- Truckmate system
- Quality control
- Load planning
- Training and mentoring
- AS400
- Freight handling
- Time management
- Dispatch operations
- Attention to detail
- Cross-functional collaboration
- Logistics coordination
- Data analysis
- Multitasking capacity
- Office administration
- File organization
Languages
English
Hindi
Punjabi
Timeline
Administrative Coordinator
Day & Ross
07.2022 - Current
Dispatch Coordinator
Day & Ross
07.2020 - 06.2022
Production Supervisor
North American Produce Sales
09.2018 - 06.2020
General Art & Science
Niagara College
International Business Management
Mohawk College
Bachelor of Commerce - undefined
Punjab University
Financial Services
Canadore College