MANPREET SINGH

• Used equipment properly to avoid workplace hazards or injuries.
• Supported current production needs by moving items between equipment, conveyors, and staging areas.
• Inspected final products to assess compliance with quality standards and established tolerances.

• Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
• Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
• Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
• Checked packages and merchandise for damage and notified vendors.

• Serving customers with expected regulations. • Inventory and merchandising control. • Product receiving and quantity verification; • Maintaining Petro Canada regulations regarding cleanliness and hygiene.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Facilitated continuous improvement initiatives within the department, resulting in increased efficiency across all operations.
• Conducted regular reviews of production plans, adjusting targets as needed based on real-time performance data.
• Improved order fulfillment rates by streamlining communication between departments and implementing efficient processes.

• Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
• Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
• Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.

• Assisted team members with tasks that require group effort.
• Performed general housekeeping and cleaning tasks.
• Completed tasks efficiently for timely project completion within set deadlines.