MANPREET SINGH
Brampton,ON
Summary
Diligent, self-driven professional recognized for exceptional punctuality and outstanding customer service, pursuing opportunities where genuine commitment and positive demeanor create significant impact.
Overview
17
17
years of professional experience
Work History
Truck Driver
All freight Transport Inc.
Hornby
04.2023 - Current
- Inspection of the truck and trailer before and after the trip, and completion of the maintenance for optimal performance, including repairs.
- Increases our client satisfaction ratings by acting upon their orders effectively.
- Maintains ongoing communications with dispatchers and clients, and greets them in a friendly, professional manner.
- Transports goods and products to and from specified destinations, as per delivery schedules, within the time frame.
- Always remain calm, composed, and professional in stressful circumstances, and effectively diffuse tense situations using critical thinking.
- Follows appropriate safety procedures while transporting hazardous materials, when applicable.
Truck Driver
General Cartage
Etobicoke
08.2021 - 03.2023
- Loaded and unloaded goods, maintaining the safety and operation of trucks.
- Provided customer service over the phone to the dispatchers, receptionists, and clients by explaining schedules, delays, etc.
- Observed driving regulations and safety procedures, keeping an excellent safe driving record.
- Maintained positive and respectful behavior toward customers and other job personnel in every interaction.
- Maintained accurate records of deliveries and the logbook.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
UBER DRIVER
UBER PARTNER
TORONTO
03.2018 - 01.2023
- Greeted customers with a warm smile, respect.
- Fostered a welcoming environment, accommodating special requests when possible for the clients.
- Safely transported passengers to their destinations, following traffic rules and safety regulations.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
Kitchen Manager
Denny's
Brampton, Canada
08.2015 - 08.2021
- Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Checked with guests/customers to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Adhered to all health department regulations regarding food storage and preparation.
Chef
The Coffee Club Knox
Melbourne, Victoria
02.2008 - 01.2015
- Inspected kitchen equipment for cleanliness and functionality prior to use.
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
- Managed kitchen staff team and assigned tasks for various stages of food production.
Education
College Diploma - Tourism And Hotel Management
MELBOURNE INS. OF TOURISM AND HOTEL MANAGEMENT
MELBOURNE, AUSTRLIA08-2009
Bachelor of Arts - Economics
GNDU UNIVERSITY
AMRITSAR, PUNJAB,INDIA 04-2006
Skills
- Safety compliance
- Problem solving
- Active listening
- Relationship management
- Route navigation
- Record keeping
- Emotional intelligence
Qualifications
B.A (Bachelor of Arts), ADHM (2 years Advance Diploma of Hospitality Management Commercial cookery)
Other Proficiencies
Microsoft Office (MS Docs & MS Excel), English, Punjabi, Hindi
Notable Skills
- Local Street Knowledge and Experience
- Map Proficiency and Driving Experience
- Safety-Focused Route Management
- Team Management and Organizational Skills
- Customer Service and Satisfaction
- Class AZ licensed
- Air Brake Certification
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Truck Driver
All freight Transport Inc.
04.2023 - Current
Truck Driver
General Cartage
08.2021 - 03.2023
UBER DRIVER
UBER PARTNER
03.2018 - 01.2023
Kitchen Manager
Denny's
08.2015 - 08.2021
Chef
The Coffee Club Knox
02.2008 - 01.2015
College Diploma - Tourism And Hotel Management
MELBOURNE INS. OF TOURISM AND HOTEL MANAGEMENT
Bachelor of Arts - Economics
GNDU UNIVERSITY
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