Manpreet Singh
Fort St. John,BC
Summary
Dynamic and results-oriented professional with a proven track record at Fritolay, enhancing customer satisfaction through effective communication and feedback implementation. Skilled in decision-making and safety protocols, I excel in optimizing delivery routes and ensuring operational efficiency, contributing to improved service quality and customer loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CO Lead Sales Reprsentative
Fritolay
12.2023 - Current
- Improved customer satisfaction ratings by addressing concerns promptly and implementing feedback-driven improvements.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Organized delivery paperwork including invoices, manifests, and proof of delivery documents for accurate record keeping.
Health Care Security Officer
Paladin Security
12.2021 - 06.2024
- Conducted daily patrols of facility grounds, identifying and resolving potential hazards or security breaches.
- Enhanced patient safety by conducting thorough security assessments and implementing appropriate measures.
- Monitored CCTV systems effectively, utilizing technology to enhance situational awareness and prevent incidents from occurring.
- Coordinated workflow during high-traffic periods with other hospital departments ensuring smooth operations and patient satisfaction.
Gas Bar Attendant
Petro-Canada
10.2017 - 04.2022
- Handled customer inquiries with professionalism, addressing concerns and providing relevant information as needed.
- Assisted customers with fuel selection, ensuring they received the correct type and amount of fuel for their vehicles.
- . Educated customers about loyalty programs available at the gas bar leading to increased membership enrollment.
- Resolved minor technical issues with equipment by troubleshooting and performing basic repairs as needed.
Education
Post-Graduate Diploma - Business Management
Northern Lights College
Fort St. John, BC12-2019
Bachelors in Commerce - Commerce
Punjabi University
Punjab ,India06-2016
Skills
- Customer service
- Verbal and written communication
- Decision-making
- Safety protocols
- Defensive driving techniques
- Vehicle maintenance
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Certification
BC CLASS 1 DRIVING LICENSE
BC SECURITY LICENSE
FIRST AID LEVEL 1
FRITOLAY DRIVING CERTIFICATIONS
Timeline
CO Lead Sales Reprsentative
Fritolay
12.2023 - Current
Health Care Security Officer
Paladin Security
12.2021 - 06.2024
Gas Bar Attendant
Petro-Canada
10.2017 - 04.2022
Post-Graduate Diploma - Business Management
Northern Lights College
Bachelors in Commerce - Commerce
Punjabi University
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