Summary
Overview
Work History
Education
Skills
Languages
Certification
Dispatch and freight brokerage
Timeline
Generic

Manpreet Singh

Summary

Dynamic professional with a proven track record at Amazon, excelling in operational management and team collaboration. Skilled in enhancing efficiency through effective communication and problem-solving. Proficient in forklift operation and warehouse management, consistently achieving high customer satisfaction and fostering a culture of continuous improvement.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Paradies Lagardere
12.2024 - Current

Worked in relay store at Yul airport

Customer service the main prospect

Approved inside airport with a temporary yellow pass with photo

Team spirit is very high

Operational Manager

Amazon (Pro Alliance Logistics )
10.2023 - 02.2025
  • Enhanced team efficiency by fostering clear communication and conducting targeted training.
  • Managed budgets for multiple projects, ensuring timely delivery and cost control.
  • Increased customer satisfaction with consistent quality control measures and proactive issue resolution.
  • Developed strong relationships with vendors, resulting in better pricing negotiations and improved service levels.
  • Collaborated with executive leadership to develop strategic plans aimed at achieving long-term organizational growth and success.
  • Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Hiring new Delivery associates and conducting proper background check

Forklift Operator and Shipping Operations

Ssence
03.2023 - 01.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Dispatcher

Endmile Logistics
12.2022 - 09.2023
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.

Forklift Operator

Apex Motor Express
05.2021 - 11.2022
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.

Education

Logistics And Supply Chain Management

Truckadium
Mississauga, ON
03.2025

Diploma - Computing

Milestone College
Brossard
01.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Ability to drive different types of forklifts (counterbalance, reach truck, pallet jack, etc)Basic Maintenance – Checking forklift fuel levels, battery charging, and performing safety inspectionsWarehouse & Inventory Management – Understanding how to organize and transport goods efficientlyUnderstanding OSHA & WHMIS safety regulationsPrecise control of the forklift, especially in tight spacesAbility to sit for long hours, lift packages, and perform minor manual tasksWorking with warehouse staff, dispatchers, and truck drivers

Languages

English
Full Professional
French
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

Forklift Lisence

Dispatch and freight brokerage

From truckadium

A company based in Ontario

I took a course which taught me basic rules and practices for dispatching for a trucking company

Timeline

Sales Associate

Paradies Lagardere
12.2024 - Current

Operational Manager

Amazon (Pro Alliance Logistics )
10.2023 - 02.2025

Forklift Operator and Shipping Operations

Ssence
03.2023 - 01.2024

Dispatcher

Endmile Logistics
12.2022 - 09.2023

Forklift Operator

Apex Motor Express
05.2021 - 11.2022

Logistics And Supply Chain Management

Truckadium

Diploma - Computing

Milestone College
Manpreet Singh