Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manpreet Singh

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

3
3
years of professional experience

Work History

Retail Sales Advisor

Club demonstrations services
Hamilton
04.2023 - Current
  • Attended company training sessions and seminars related to retail operations.
  • Upsold additional products or services when appropriate to increase sales revenue.
  • Tracked inventory levels to ensure items were available for sale when needed.

Customer Representative

Rogers
Hamilton, ON
01.2024 - 12.2024
  • Documented customer correspondence in CRM to track requests, problems, and solutions.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Demonstrated strong problem solving skills in addressing customer issues.

Call Center Representative

SBI
Delhi, India
01.2022 - 09.2022

Education

BBA - Business

Niagara College
Toronto, ON
08-2024

Diploma - Computer Science

Lucknow University
Indian
03-2022

Skills

  • Building rapport
  • Brand awareness
  • Negotiation
  • Upselling strategies
  • Verbal and written communication
  • Call triaging
  • Call center experience
  • Technical troubleshooting

Timeline

Customer Representative

Rogers
01.2024 - 12.2024

Retail Sales Advisor

Club demonstrations services
04.2023 - Current

Call Center Representative

SBI
01.2022 - 09.2022

BBA - Business

Niagara College

Diploma - Computer Science

Lucknow University
Manpreet Singh