Manpreet Singh
Bradford,ON
Summary
Proven IT professional with a track record of enhancing system efficiency and user satisfaction at Brands International Corp. Skilled in network maintenance and software development, adept at troubleshooting and preventive maintenance. Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
Overview
9
9
years of professional experience
Work History
IT Technician
Brands International Corp
02.2020 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Performed troubleshooting and repaired peripheral devices such as printers and scanners.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
Maintenance Technician
Total Body Care
10.2019 - 01.2020
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
Software Engineer
Betasoft Technologies
08.2015 - 05.2017
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Improved software performance by identifying and resolving bottlenecks in the code.
- Implemented effective debugging strategies, resulting in fewer software defects and increased reliability.
- Developed robust, scalable, modular and API-centric infrastructures.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Improved application performance with optimization of database queries, ensuring smooth and efficient data retrieval.
- Automated routine tasks, freeing up valuable developer time for more complex problem-solving.
Education
Diploma - Web Design And Development
Lambton College of Applied Arts And Technology
Mississauga, ON08.2019
Masters in Computer Applications - Computer Applications
Guru Nanak Dev University
Gurdaspur, India05.2015
Skills
- Desktop Technical Support
- Hardware Installation
- Software configuration
- Network Troubleshooting
- System Administration
- Network Maintenance
- SQL
- Object-Oriented Programming
- Software Development Lifecycle
- Front-End Development
- Web development projects
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
IT Technician
Brands International Corp
02.2020 - Current
Maintenance Technician
Total Body Care
10.2019 - 01.2020
Software Engineer
Betasoft Technologies
08.2015 - 05.2017
Diploma - Web Design And Development
Lambton College of Applied Arts And Technology
Masters in Computer Applications - Computer Applications
Guru Nanak Dev University
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