Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

MANPREET SINGH

London,ON

Summary

Hardworking and driven sales and customer service management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales and customer service procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.


Excellent in Customer Service, Sales , Objection Handling.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CUSTOMER SERVICE AND SALES MANAGER

PC FINANCIAL
01.2021 - 04.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Received Gold Certificate for Best Customer Service With Highest Sales in the District.

Sales Representative and Customer Service

Kognitive Marketing
09.2019 - 01.2021
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Became Team Lead Within 1 Year of Joining the company.

Education

Bachelor of Commerce (Marketing) -

Fanshawe College of Applied Arts And Technology
London, ON

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Motivational Skills
  • Product Knowledge

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Certification

  • CSP - Certified Sales Professional
  • Alison - Developing Quality Customer Service Skills
  • SC - Excellent Customer Service Through Communication

Timeline

CUSTOMER SERVICE AND SALES MANAGER

PC FINANCIAL
01.2021 - 04.2024

Sales Representative and Customer Service

Kognitive Marketing
09.2019 - 01.2021

Bachelor of Commerce (Marketing) -

Fanshawe College of Applied Arts And Technology

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MANPREET SINGH