Manpreet Singh
Prince Rupert,Canada
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Service Worker (Full-time)
PJ's Haidaway Park Avenue
Prince Rupert
03.2022 - Current
- Prepare ingredients for cooking, including washing, peeling, chopping, and measuring ingredients as necessary
- Follow recipes accurately to ensure consistency in taste and presentation
- Cook and bake various dishes, including appetizers, entrees, desserts, and side dishes, using appropriate cooking methods such as grilling, frying, baking, boiling, or steaming
- Monitor cooking processes and adjust temperatures as needed to ensure food is cooked properly
- Inspect food items for quality, freshness, and appearance before and after cooking
- Ensure that all food prepared meets hygiene and food safety standards, including proper storage, labeling, and handling of perishable items
- Assist in menu planning by suggesting new dishes, variations on existing recipes, or seasonal specials
- Collaborate with kitchen staff and management to develop menus that appeal to customers and meet dietary restrictions or preferences
- Follow proper sanitation procedures and guidelines to ensure safe and hygienic working environment
- Work collaboratively with other kitchen staff, including chefs, sous chefs, and kitchen assistants, to coordinate food preparation and service efficiently
- Communicate effectively with team members to ensure smooth workflow and timely completion of tasks
- Interact with customers as needed, including taking special orders, accommodating dietary requests, and addressing any concerns or complaints regarding food quality or service
- Provide friendly and professional customer service to enhance dining experience.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Commercial Driver (Flexible)
Skeena Prince Rupert
Prince Rupert, BC
03.2022 - Current
- Completed daily route consisting of up to 35-40 stops, focusing on safety and timeliness.
- Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
- Enhanced company reputation with excellent customer service and professional demeanor during deliveries.
- Complied with service policies and procedures from pick up and loading to drop offs.
General Clerk and Cashier (Part-time)
Safeway
Prince Rupert, BC
01.2020 - 07.2021
- Supported team members with various administrative tasks, contributing to well-functioning office environment.
- Assisted with financial tasks including invoice processing, expense tracking, and budget preparation to maintain accurate financial records.
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Increased efficiency by cross-training in various administrative roles for better coverage during absences or high-demand periods.
- Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Completed and delivered requests for photocopying, printing, scanning or faxing and regularly maintained and serviced equipment to reduce workflow disruptions.
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Lifted up to 50lbs at once, stocked, tagged, and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Clinic Clerk
Guru Nanak Medical
Moga, Punjab, India
03.2017 - 12.2017
- Maintained accurate medical records, enabling smooth communication between healthcare providers and patients.
- Facilitated new patient prescriptions, refills and prescription pre-authorizations.
- Used electronic systems to enter provider orders and retrieve test results.
- Assisted medical staff with patient care, ensuring timely completion of appointments and procedures.
- Handled patient payments and copays, processing transactions accurately to maintain clinic revenue stream.
- Answered high volume of telephone calls and directed callers to appropriate personnel.
Education
Post Degree Business Administration -
Coast Mountain College
Prince Rupert, British Columbia12.2021
Master of Agriculture (Soil Science) -
Mata Gujri College
Sri Fatehgarh Sahib, India05.2018
Bachelor of Agriculture (Honors) -
Mata Gujri College
Sri Fatehgarh Sahib, India05.2016
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Team Oriented
- Flexible Schedule
- Food and Safety Standards
- Kitchen Equipment Operations
- Cooking
- Quality Control
- COVID-19 Safety Protocols
- Sanitation Guidelines
Certification
- Food Safe Certification
- Workplace Hazardous Materials Information System (WHMIS)
- CPR & First Aid & AED
- Class 4 Driving License
Additional Information
Completed RAWE (Rural Agriculture and Work Education) in India, gaining invaluable hands-on experience in rural development initiatives., Proficient in Microsoft Office Suite and other relevant software, enhancing productivity and efficiency in various tasks., Possesses a Class 4 License, demonstrating a commitment to continuous learning and professional development., Exceptional communication, interpersonal, and problem-solving skills, honed through diverse experiences and interactions., Basic Security Training Certificate (license applied), Volunteer works- Blood Donation, NSS Camping, Volunteer work in Sikh temple weekly basis.
References
- Gurwinder Singh Randhawa, +12506279232
- Prince Sharma, +17789731621
- Parmjit Singh Sandhu, +12506003072
- Carllindo, +17783610776
- Keshav, +17783610880
- Harneet Kaur, +16043628941
- Harmandeep Singh, +12506313785
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Food Service Worker (Full-time)
PJ's Haidaway Park Avenue
03.2022 - Current
Commercial Driver (Flexible)
Skeena Prince Rupert
03.2022 - Current
General Clerk and Cashier (Part-time)
Safeway
01.2020 - 07.2021
Clinic Clerk
Guru Nanak Medical
03.2017 - 12.2017
Post Degree Business Administration -
Coast Mountain College
Master of Agriculture (Soil Science) -
Mata Gujri College
Bachelor of Agriculture (Honors) -
Mata Gujri College