Summary
Overview
Work History
Education
Skills
Timeline
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Manpreet Sharma

Kitchener,ON

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

3
3
years of professional experience

Work History

Supervisor

Bistro Rosoi
05.2023 - 12.2024

· Taking care of all inventory.

· Serving coustomers with positivity and smily face.

· Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference

· Evaluated employee performance and coached and trained to improve weak areas.

· Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

· Provided supportive links between external customers and internal operations.

Available to cover extra shifts as needed

Supervisor

Tim Hortons
03.2022 - 12.2024


  • Clear communication skills and ability to use positive language.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained a productive, efficient approach to all tasks
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Adapted plans and adjusted equipment to maintain high standards of functionality and safety.

Supervisor

KFC
09.2022 - 10.2022
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Identified individual employee's unique work styles and adapted management methods.

Education

Diploma - Office Administration

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
01.2024

Diploma - Civil Technician

NBCC
12.2022

Skills

  • Good Listener
  • Adaptable and Flexible
  • Decision-Making
  • Multitasking Abilities
  • Excellent Communication
  • Planning and Coordination
  • Interpersonal Communication
  • Self-Motivated
  • Problem-Solving
  • Attention to Detail

Timeline

Supervisor

Bistro Rosoi
05.2023 - 12.2024

Supervisor

KFC
09.2022 - 10.2022

Supervisor

Tim Hortons
03.2022 - 12.2024

Diploma - Office Administration

Conestoga College Institute of Technology And Advanced Learning

Diploma - Civil Technician

NBCC
Manpreet Sharma