Hi, I’m
Manpreet Sandhu
Calgary,AB
Summary
Hardworking employee enthusiastic about learning fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.
Overview
11
years of professional experience
Work History
LUMI Renewables.
Outside Sales Representative
04.2024 - Current
Job overview
- Engaged with qualified leads to close sales and ensure customers understand the benefits of solar energy.
- Delivered sales presentations and proposals tailored to the customer’s needs and interests.
- Consistently follow up with prospects to address objections and keep the sales process on track.
- Perform energy assessments, explain solar installation processes, and calculate potential savings.
- Guide customers through contract details and close agreements effectively.
- Stay updated on solar energy trends, incentives, and financing options to provide accurate information to clients.
- Maintain accurate records of sales activities, client interactions, and closed deals in a Customer Relationship Management (CRM) system.
- Build long-term relationships with customers to encourage referrals and repeat business.
Fountain tire
Field Service Technician(Commercial/OTR Tires)
03.2016 - 03.2023
Job overview
- Taking care of customized tire program for Major Transport companies Like Bison Transport, Rosenau, Hi-way 9 and many more.
- Provided service to moving fleet of more 200 units.
- Performed tires services to all kinds of vehicle including Semi Tractors/Trailer, Forklifts, Loaders and other OTR Equipment.
- Created and maintained daily and weekly reports for upper management.
- Performed inventory check every morning.
- Contributed to development, implementation, and execution of maintenance programs.
- Monitored product quality and communicated necessary improvements to upper management.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Reduced downtime for repairs by conducting thorough inspections and addressing potential issues promptly.
- Contributed to strategic planning efforts, providing insights on fleet management best practices and emerging technologies.
West End Tire
Shop/Mobile Service Technician(Commercial Tires)
05.2014 - 02.2016
Job overview
- Mounts, dismounts, balances and repairs commercial, OTR or other tires and wheels as directed.
- Performed On-road service calls during both regular and after hours.
- Followed established procedures to inspect tires, wheels and vehicles before and after service, and notes other needed services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Tested tires for wear, balance and overall condition.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Promoted safety awareness within the team, adhering to strict guidelines while performing repairs or installations.
New Prince Tire Inc
Commercial Tire Technician/Front Counter Attendant
12.2013 - 05.2014
Job overview
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Maximized efficiency by coordinating changing and rotating of tires.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Inspected and maintained equipment to limit operational disruptions.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Welcomed guests and maintained pleasant, friendly, and professional demeanor.
- Performed regular inspections of tire inventory and ordered new tires to maintain stock level.
- Remained calm during periods of high volume or unusual events to maintain operating standards and set positive example for team.
- Improved customer satisfaction by providing timely and efficient service at the front counter.
- Streamlined order processing by quickly entering accurate information into the Point of Sale system.
Education
Alberta Real Estate School Online
Mortgage Agent Certificate from Finance
05-2025
Sheridan College Institute of Technology And Advanced LearningMississauga, ON
from Post Graduate Diploma:- Business General
03-2014
Skills
- Relationship building
- Proactive Team Member
- Effective Problem Resolution
- High energy
- CRM and Salesforce proficiency
- Inspection of Equipment
- Brake system maintenance
- Parts replacement
- Tire changing
- Parts cleaning
- Mechanical Dismantling Skills
- Sales expertise
Languages
English
Punjabi
Hindi
Timeline
Outside Sales Representative
LUMI Renewables.
04.2024 - Current
Field Service Technician(Commercial/OTR Tires)
Fountain tire
03.2016 - 03.2023
Shop/Mobile Service Technician(Commercial Tires)
West End Tire
05.2014 - 02.2016
Commercial Tire Technician/Front Counter Attendant
New Prince Tire Inc
12.2013 - 05.2014
Alberta Real Estate School
Mortgage Agent Certificate from Finance
Sheridan College Institute of Technology And Advanced Learning
from Post Graduate Diploma:- Business General
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