Manpreet Mann
Vancouver,BC
Summary
Detail-oriented Barista Shift Supervisor with expertise in customer service, staff training, and inventory management. Skilled in coordinating team schedules and driving operational efficiency in high-volume environments. Proven experience in fostering collaboration, managing inventory, and enhancing customer satisfaction. Strong communicator with a track record of improving operational performance and customer loyalty.
Overview
3
3
years of professional experience
Work History
Barista Shift Supervisor
joe &the juice
Vancouver, British Columbia
08.2022 - 09.2025
- Supervised and trained new baristas on beverage preparation, customer service, cash handling, and safety protocols to enhance team effectiveness.
- Supervised daily operations and staff performance during busy shifts.
- Trained new baristas on beverage preparation and customer service standards.
- Coordinated team schedules to optimize staffing during peak hours and events.
- Monitored inventory levels and restocked supplies to ensure smooth operations.
- Monitored equipment functionality and reported maintenance needs to management.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Provided support during peak hours by running drinks or helping out on the register.
- Ensured cleanliness and organization of the work area throughout the shift.
- Followed company break policies to ensure compliance during shifts.
- Encouraged baristas to suggest creative ideas for improving customer experience.
- Assisted management in developing training materials for new employees.
- Ensured compliance with health department regulations related to food handling practices.
Skills
- Beverage preparation
- Health compliance
- Inventory management
- Staff training
- Team scheduling
- Customer service
- Time management
- Problem solving
- Leadership
Timeline
Barista Shift Supervisor
joe &the juice
08.2022 - 09.2025